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- Tasks: Lead and manage transport operations, ensuring timely delivery and customer satisfaction.
- Company: Join ArrowXL, the UK's top two-person home delivery service, dedicated to improving delivery experiences.
- Benefits: Enjoy hybrid working, 33 days annual leave, private medical insurance, and discounts at major retailers.
- Why this job: Be part of a dynamic team focused on operational excellence and customer service in a growing industry.
- Qualifications: 3+ years as a Transport Manager, CPC holder, strong knowledge of transport regulations, and excellent people skills.
- Other info: Opportunities for progression, employee recognition awards, and a supportive work culture.
The predicted salary is between 36000 - 60000 £ per year.
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ArrowXL are the UK’s leading provider of two-person home delivery who strive to make the world of delivery a better place, by building a business that supports the way we live today. Most of our work is taking responsibility for storing and delivering large, heavy, bulky items – the kind of work that typically needs two people to handle . Quite often these items need installing, which we do too.
ArrowXL are excited to announce that we’re now recruiting for a Transport Manager (2 month FTC) for our Wigan Head Office.
Leading your teams, you will hold overall responsibility for the smooth operation of our Transport and Service Delivery functions, ensuring our customers receive the best quality service.
Interested in the opportunity of joining the UK’s largest multi-user, two-person, home delivery and warehouse specialist?
Main Responsibilities
On a day-to-day basis, this role is about leading on-site resources (colleagues, vehicles, and equipment) to ensure we have everything required in the right place at the right time to not only meet, but also flex, to our customers changing needs.
Reporting into the site General Manager you will also be responsible for;
- Leading, guiding and motivating your team of skilled Shift Managers, First Line Managers and service delivery crews
- Efficient fleet utilisation, resource planning and cost control (whilst always ensuring the operation is both effective and compliant)
- Take lead and be the site expert for legal compliance and safety, ensuring your sites consistently operate safely and legally
- Identify opportunities for improved efficiencies within the Transport function, recommending and implementing changes where needed and sharing best practice across our network of hubs
- The resourcing, development and management of all colleagues within your team
- Making prompt decisions which protect customer service and our delivery schedule, as well as remaining commercially focused
The Ideal Candidate
With the amount of applications expected for this position, we will only be able to proceed forward with candidates who match our essential requirements stated below:
- At least 3 years’ operating as a Transport Manager within a medium/large-scale transport operation
- Demonstrable experience improving transport operations and introducing operational excellence
- Strong knowledge of Road Transport Regulations, Health & Safety, fleet compliance and working time directives
- Hold a national CPC
- Demonstrable commercial and financial acumen
- Strong people skills – able to influence, coach and develop
- Full UK driving licence
In addition to a competitive salary, you’ll receive many excellent additional benefits including:
- Hybrid Working Options – opportunity to work from both the office and from the comfort of your own home
- Annual Leave – 33 days entitlement (including statutory bank holidays) which increases with service
- Comprehensive Pension Plan – with additional contributions
- Private Medical Insurance
- Life Insurance – Company funded 2x basic salary life cover from day one
- Employee Assistance Programme – Free 24/7 confidential wellbeing support
- Progression and Development Opportunities – Department specific technical training and Internal Management Development Academies
- Staff Discount at very.co.uk (25% discount on designer branded clothing, footwear and home accessories with 15% off furniture, leisure and electrical items)
- Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure Centres, bootcamps and fitness studios
- Cycle to work scheme – In partnership with Evans cycles the ArrowXL C2W scheme offers great benefits and discounts
- Long service awards – We go out of our way to recognise and reward our colleague commitment with our long service awards programme
- Employee of the month – Winners receive £25 voucher, certificate and Hall of fame recognition
- CEO Award of the month – Winners receive £100 voucher, certificate and Hall of fame recognition
- Departmental Incentives – Year-round departmental competitions, seasonal incentives and fantastic gifts
- Retail Discounts – Huge discount savings in supermarkets (Asda, Tesco, Morrison’s and Sainsburys), Fashion discounts with (Adidas, Asos, H&M, Boohoo, JD and Matalan) and Technology discounts with (Apple, Argos, Currys/PC World and John Lewis), plus many more savings
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Transport Manager employer: ArrowXL
Contact Detail:
ArrowXL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Manager
✨Tip Number 1
Familiarise yourself with ArrowXL's operations and values. Understanding their commitment to customer service and operational excellence will help you align your experience with their expectations during discussions.
✨Tip Number 2
Network with current or former employees of ArrowXL on platforms like LinkedIn. They can provide insights into the company culture and what they value in a Transport Manager, which can give you an edge in your application.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your ability to improve transport operations and manage teams effectively. Be ready to discuss these in detail during any interviews or conversations.
✨Tip Number 4
Stay updated on the latest regulations and best practices in transport management. Showing that you are proactive about compliance and safety can set you apart as a candidate who is not only qualified but also forward-thinking.
We think you need these skills to ace Transport Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Transport Manager, focusing on your achievements in improving transport operations and compliance with regulations. Use specific examples that demonstrate your leadership skills and operational excellence.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Emphasise your ability to lead teams, manage resources effectively, and ensure legal compliance. Show enthusiasm for ArrowXL and how your values align with their mission.
Highlight Relevant Qualifications: Clearly list your qualifications, including your national CPC and any other relevant certifications. Mention your knowledge of Road Transport Regulations and Health & Safety practices, as these are crucial for the role.
Showcase People Skills: In your application, provide examples of how you've influenced, coached, and developed team members in previous roles. Strong people skills are essential for this position, so make sure to highlight your experience in this area.
How to prepare for a job interview at ArrowXL
✨Know Your Regulations
Make sure you brush up on your knowledge of Road Transport Regulations, Health & Safety, and fleet compliance. Being able to discuss these topics confidently will show that you are well-prepared and understand the legal aspects of the role.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your ability to motivate and develop staff, as this is crucial for the Transport Manager position. Think about specific challenges you've faced and how you overcame them.
✨Showcase Operational Excellence
Be ready to discuss your experience in improving transport operations. Share specific instances where you've implemented changes that led to increased efficiency or cost savings. This will demonstrate your commercial acumen and problem-solving skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's operations and future plans. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals. Consider asking about their approach to safety and compliance.
