At a Glance
- Tasks: Provide top-notch support through various channels and manage customer enquiries.
- Company: Join ArrowXL, a leader in service delivery with a focus on quality.
- Benefits: Flexible part-time hours, competitive pay, and a supportive work environment.
- Other info: Great opportunity for students looking to gain experience in a dynamic role.
- Why this job: Make a difference by helping customers and improving processes every day.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 9.9 - 12.1 £ per hour.
Arrow XL is seeking a Service Delivery Advisor for part-time roles (20-hour and 8-hour Saturday contracts) to provide high-quality support across client and customer interactions.
You will work in a blended service model managing inbound and outbound communications across multiple channels, taking end-to-end ownership of enquiries.
You will handle CRM cases, perform case management, contribute to process improvements, and assist with administrative tasks while upholding service standards and SLAs.
#J-18808-Ljbffr
Multichannel Service Advisor (Part-Time) employer: ArrowXL
ArrowXL is an exceptional employer, offering a supportive work environment for 3.5T Delivery Drivers in Airdrie. With a focus on employee well-being, we provide a Job and Finish scheme that promotes a healthy work-life balance, alongside competitive pay and extensive benefits including generous annual leave, training opportunities, and discounts across various retailers. Join our friendly team and enjoy the satisfaction of delivering quality service while being part of a company that values community and personal growth.
