Regional Training & Development Lead in Worcester

ArrowXL is looking for a Regional Training & Development Lead to join our team, based at our Worcester office. You’ll be empowered to make a real impact within a collaborative environment.

As our Regional Training & Development Lead, you’ll turn business needs into clear, practical learning solutions that help colleagues succeed from day one. You’ll design and deliver engaging training, support smooth onboarding, and work with stakeholders across the business to ensure a consistent learning experience.

You’ll analyse skills gaps, maintain accurate training records, and continuously improve programmes through evaluation and feedback. With travel across our sites required, experience in logistics or MHE training is a bonus, but above all, we’re looking for someone who can coach confidently, communicate clearly, and champion a culture of continuous learning.

If you’re ready to make a difference in a fast-paced, collaborative environment, this could be the perfect next step in your career.

What will the role involve?

• Translate business needs into clear training requirements, ensuring learning solutions directly support our operational goals.
• Design, develop, and deliver high‑quality training materials with strong attention to detail and a focus on engaging, practical learning experiences.
• Communicate and influence effectively with stakeholders at all levels to drive a consistent learning experience across the business.
• Support the onboarding of new starters, ensuring a smooth induction experience and early confidence in role expectations.
• Conduct training needs analysis (TNA) to identify skills gaps and recommend appropriate learning solutions.
• Maintain accurate and up to date training records, reporting on participation, compliance, and emerging trends.
• Champion a culture of learning and continuous improvement, encouraging colleagues to develop capability and adopt best practice.
• Deliver training confidently to diverse groups, accommodating different learning styles and experience levels.
• Complete post‑learning evaluations, analysing results to measure impact and continuously refine training programmes.
• Assist in planning and organising the L&D schedule, prioritising induction training and adapting to changing business requirements.

What are we looking for?

• Understanding of learning and development models; and the ability to engage colleagues through value‑add training, with a good grasp of the colleague learning cycle and content creation.
• Understanding of risk assessments, and Health & Safety best practice.
• Proven ability to communicate and coach effectively, influencing stakeholders and supporting learners at all levels.
• Full UK driving licence required, with a willingness to travel nationwide to deliver training across multiple sites, primarily Worcester and Enfield, with initial training in Wigan and/or Airdrie. Comfortable with overnight stays when required.
• Desirable: Experience delivering accredited training in logistics, transport, or supply chain settings.
• Desirable: Experience in Material Handling Equipment (MHE) training and assessments.

What’s in it for you? What are the benefits?

At ArrowXL, we’re always striving to make the world of delivery a better place. When you join us, you’ll receive a comprehensive salary and benefits package - but more than that, you’ll become part of an organisation that values collaboration, innovation, and personal growth.

• Annual Leave – 34 days entitlement (including statutory bank holidays) which increases with service.
• Holiday Buy Scheme – Buy up to 10 additional days.
• Competitive Pension Plan options – Plus company contributions.
• Private Medical Insurance – via Bupa.
• Life Insurance – Company funded 2x basic salary life cover from day one.
• Medicash – An easy-to-use health insurance package that provides cashback towards your everyday healthcare bills.
• Employee Assistance Programme – Free 24/7 confidential wellbeing assistance.
• Progression and Development Opportunities – Department specific technical training and Internal Management Development Academies.
• Staff Discount at www.very.co.uk (25% discount on designer branded clothing, footwear and home accessories with 15% off furniture, leisure and electrical items).
• Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure Centres, bootcamps and fitness studios.
• Cycle to work scheme – In partnership with Halfords, the ArrowXL C2W scheme offers great benefits and discounts.
• Long service awards – We go out of our way to recognise and reward our colleague commitment with our long service awards programme.
• Employee of the month – Winners receive £25 voucher, certificate and Hall of fame recognition.
• CEO Award of the month – Winners receive £100 voucher, certificate and Hall of fame recognition.
• Departmental Incentives – Year-round departmental competitions, seasonal incentives and fantastic gifts.
• Retail Discounts – Huge discount savings in supermarkets (Asda, Tesco, Morrison’s and Sainsburys), Fashion discounts with (Adidas, Asos, H&M, Boohoo, JD and Matalan) and Technology discounts with (Apple, Argos, Currys/PC World and John Lewis), plus many more savings.