Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire our Enfield hub, ensuring exceptional service and operational excellence.
- Company: Join ArrowXL, a forward-thinking delivery company that values collaboration and innovation.
- Benefits: Enjoy 34 days annual leave, private medical insurance, and discounts on gym memberships and retail.
- Why this job: Make a real impact in a supportive environment while driving continuous improvement.
- Qualifications: Strong operational background with experience in leading large teams and managing budgets.
- Other info: Opportunities for personal growth and recognition through awards and incentives.
The predicted salary is between 43200 - 72000 £ per year.
ArrowXL is looking for a General Manager for our Enfield depot, where you will be empowered to make a real impact within our 2-person home delivery operation, in a supportive, collaborative environment where continuous improvement is encouraged. In this role, you will lead the full operation of our Enfield hub and its outbases, ensuring exceptional service, a safe and compliant environment, and consistently high standards across warehouse, transport, and support teams.
You will take ownership of budgets, efficiency, and site profitability while identifying opportunities for operational change and delivering projects that support future business needs. You will coach managers, challenge old ways of working, and maintain the flexibility to support the operation outside standard hours when required.
What will the role involve?
- Overall responsibility for our Enfield hub and associated outbases, including resourcing, health, safety and environment, legal/regulatory compliance, and service delivery.
- Leading and inspiring large operational teams across warehouse, transport, and support functions, ensuring strong engagement and high performance.
- Supporting our people to deliver great results by driving engagement, managing performance, and developing talent.
- Cultivating a positive working environment and embedding our company values.
- Leading, supporting, and coaching managers to lead their teams effectively.
- Leading and supporting collaboration with service partners and sub-contractors to ensure compliance and exceptional service delivery.
- Collaborating with other departments and key stakeholders to share learnings and best practice.
- Maintaining a safe working environment for all ArrowXL employees and visitors, and cultivating a culture of safety across all areas of responsibility.
- Delivering service excellence, improving efficiency, and meeting or exceeding KPIs.
- Identifying, managing, and driving operational change projects to meet future and projected business needs.
- Identifying improvement opportunities and delivering positive change.
- Maximising site profitability and identifying/implementing cost-saving initiatives.
What are we looking for in our General Manager?
- Strong operational background with excellent stakeholder management skills, and experience leading large teams in a warehouse or transport environment - ideally both.
- Proven experience operating in a senior management role, ideally gained within warehouse, transport, or 2-person home delivery operations.
- Results-driven and commercially minded, with experience managing budgets and controlling costs.
- Project and change management experience, including successful delivery of major initiatives.
- Ability to motivate and inspire large, diverse, and geographically dispersed teams.
- Able to think strategically while maintaining strong attention to detail and a hands-on approach, with the ability to interpret and summarise complex data to support effective decision-making.
- Manager CPC (preferred), along with IOSH/NEBOSH qualifications and experience working in unionised environments.
Whats in it for you? What are the benefits?
- Annual Leave 34 days entitlement (including statutory bank holidays) which increases with service.
- Holiday Buy Scheme Buy up to 5 additional days.
- Competitive Pension Plan options Plus company contributions.
- Private Medical Insurance via Bupa.
- Life Insurance Company funded 2x basic salary life cover from day one.
- Medicash An easy-to-use health insurance package that provides cashback towards your everyday healthcare bills.
- Employee Assistance Programme Free 24/7 confidential wellbeing support.
- Progression and Development Opportunities Department specific technical training and Internal Management Development Academies.
- Staff Discount at www.very.co.uk (25% discount on designer branded clothing, footwear and home accessories with 15% off furniture, leisure and electrical items).
- Discounted Gym Membership Up to 25% discount across 3700 nationally located gyms, health clubs, leisure Centres, bootcamps and fitness studios.
- Cycle to work scheme In partnership with Halfords, the ArrowXL C2W scheme offers great benefits and discounts.
- Long service awards We go out of our way to recognise and reward our colleague commitment with our long service awards programme.
- Employee of the month Winners receive £25 voucher, certificate and Hall of fame recognition.
- CEO Award of the month Winners receive £100 voucher, certificate and Hall of fame recognition.
- Departmental Incentives Year-round departmental competitions, seasonal incentives and fantastic gifts.
- Retail Discounts Huge discount savings in supermarkets (Asda, Tesco, Morrisons and Sainsburys), Fashion discounts with (Adidas, Asos, H&M, Boohoo, JD and Matalan) and Technology discounts with (Apple, Argos, Currys/PC World and John Lewis), plus many more savings.
How To Apply
Its quick and easy to apply online - just have your up-to-date CV ready and follow the step-by-step application process. We’re excited to hear from you!
At ArrowXL, we’re proud to be an equal opportunity employer. We’re committed to creating an inclusive workplace where everyone can thrive, regardless of background. If you’re invited to interview and need any adjustments during the process, please let us know - we’ll do everything we can to make your experience smooth and positive.
Ready to make an impact? Apply now and take the next step in your career with ArrowXL!
General Manager - Enfield in London employer: ArrowXL by JP Home
Contact Detail:
ArrowXL by JP Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Enfield in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching ArrowXL and understanding their values and operations. Tailor your responses to show how your experience aligns with their goals, especially in leading teams and driving operational change.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable discussing your achievements and how you've tackled challenges in previous roles. Confidence is key, so make sure you can articulate your value clearly!
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and it shows you’re genuinely interested in joining ArrowXL. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace General Manager - Enfield in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the General Manager role. Highlight your operational background, leadership experience, and any relevant qualifications to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your values align with ours. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Leadership Style: In your application, give us a glimpse of your leadership style. Share examples of how you've motivated teams, driven performance, and fostered a positive culture in previous roles. We want to see how you can inspire our teams at ArrowXL!
Apply Through Our Website: We encourage you to apply directly through our website for a smooth application process. It’s quick and easy—just have your up-to-date CV ready and follow the steps. We can’t wait to hear from you!
How to prepare for a job interview at ArrowXL by JP Home
✨Know Your Operations Inside Out
Before the interview, dive deep into understanding ArrowXL's operations, especially in the Enfield depot. Familiarise yourself with their 2-person home delivery model and think about how your experience aligns with their operational needs.
✨Showcase Your Leadership Style
Be prepared to discuss your approach to leading large teams. Share specific examples of how you've inspired and motivated diverse groups in previous roles, particularly in warehouse or transport environments.
✨Prepare for Change Management Questions
Expect questions around project and change management. Have concrete examples ready that demonstrate your ability to identify improvement opportunities and successfully implement operational changes.
✨Engage with Their Values
ArrowXL values collaboration and continuous improvement. During the interview, express how you embody these values in your work. Discuss how you’ve fostered a positive culture and engaged stakeholders in past roles.
