At a Glance
- Tasks: Enhance and support Salesforce environments while collaborating with key stakeholders.
- Company: Join a leading company in Manchester with a focus on innovation and teamwork.
- Benefits: Enjoy a permanent full-time role with competitive salary and growth opportunities.
- Other info: Dynamic work environment with a commitment to continuous improvement and professional development.
- Why this job: Make a real impact by optimising Salesforce solutions and driving business improvements.
- Qualifications: Strong Salesforce Administration experience and excellent stakeholder management skills.
The predicted salary is between 45000 - 55000 £ per year.
The Senior Salesforce Administrator is responsible for the enhancement, maintenance, and support of Arrow Global's Salesforce environments across Group central functions. The role works closely with and supports the Salesforce Product Owner, contributes Business Analysis capability across change initiatives, and plays a key role in stakeholder management, SDLC governance, release management, and technical documentation.
About the role
- Act as the senior subject-matter expert for Salesforce administration across Group central functions.
- Configure and optimise Salesforce solutions, including objects, flows, validation rules, page layouts, record types, and dashboards.
- Manage Salesforce security, including roles, profiles, permission sets, and data access controls.
- Support and maintain integrations between Salesforce and enterprise platforms such as Anaplan and other third-party systems.
- Troubleshoot and resolve complex Salesforce issues, providing expert support and guidance to users.
- Build strong relationships with stakeholders across Finance, Risk, Audit, Compliance, and Operations to understand business needs and drive improvements.
- Partner with the Salesforce Product Owner to shape requirements, prioritise enhancements, and refine the product backlog.
- Facilitate requirements workshops and translate business needs into clear user stories, functional specifications, and process improvements.
- Own the end-to-end Salesforce release management process, including sandbox strategy, deployments, and change control governance.
- Coordinate releases across development, testing, and production environments, ensuring minimal business disruption.
- Develop and execute testing activities, including functional, regression, and integration testing, ensuring solutions meet quality standards.
- Champion Salesforce best practice, data quality, governance standards, and continuous improvement across the organisation.
About you
- Strong Salesforce Administration experience within a complex or enterprise environment.
- Expertise in Salesforce declarative configuration, including Flows, reporting, dashboards, page layouts, validation rules, and data management.
- Strong stakeholder management skills, with the ability to engage senior business stakeholders and translate requirements into effective solutions.
- Business analysis experience, including requirements gathering, workshop facilitation, process mapping, and user story creation.
- Solid understanding of the Software Development Lifecycle (SDLC), including requirements, design, testing, release, and change management.
- Experience managing Salesforce releases, including sandbox strategy, deployment coordination, and change control processes.
- Strong problem-solving and troubleshooting skills in complex, multi-stakeholder environments.
- Experience producing high-quality functional and technical documentation, including specifications, process maps, test plans, and release documentation.
- Experience supporting testing activities, including functional, regression, integration, and user acceptance testing.
- Salesforce Administrator certification (ADM-201) or equivalent practical expertise; additional Salesforce certifications are advantageous.
- Excellent communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
- Proactive, adaptable, and committed to continuous improvement, with the ability to manage multiple priorities independently.
Senior Salesforce Administrator in Manchester employer: Arrow
Arrow Global is an exceptional employer, offering a dynamic work environment in Manchester that fosters collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development and continuous improvement, ensuring our team members thrive in their roles. Our inclusive culture values strong stakeholder relationships and encourages proactive problem-solving, making it a rewarding place to build a meaningful career as a Senior Salesforce Administrator.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Salesforce Administrator in Manchester
✨Network Like a Pro
Get out there and connect with folks in the industry! Attend meetups, webinars, or even local events. The more people you know, the better your chances of landing that Senior Salesforce Administrator role.
✨Show Off Your Skills
Don’t just talk about your experience; demonstrate it! Create a portfolio showcasing your Salesforce projects, configurations, and any cool solutions you've implemented. This will make you stand out when chatting with potential employers.
✨Ace the Interview
Prepare for those tricky interview questions by practising your responses. Think about how you can relate your past experiences to the job description. Remember, they want to see how you can tackle real-world problems!
✨Apply Through Our Website
Make sure to apply through our website for the best chance at getting noticed. We love seeing candidates who take the initiative to engage directly with us. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Senior Salesforce Administrator in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Senior Salesforce Administrator role. Highlight your Salesforce experience, especially in areas like configuration and stakeholder management. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about Salesforce and how your background makes you the perfect fit for our team. Don't forget to mention any relevant certifications or experiences that set you apart.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex Salesforce issues in the past. We love seeing candidates who can demonstrate their troubleshooting abilities and how they’ve improved processes in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Arrow
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge before the interview. Be ready to discuss your experience with declarative configuration, flows, and dashboards. They’ll want to see that you can not only talk the talk but also walk the walk when it comes to optimising Salesforce solutions.
✨Show Off Your Stakeholder Skills
Prepare examples of how you've successfully managed relationships with stakeholders in previous roles. Think about times when you translated complex requirements into clear user stories or facilitated workshops. This will demonstrate your ability to engage with senior business stakeholders effectively.
✨Understand the SDLC Inside Out
Since this role involves a solid understanding of the Software Development Lifecycle, be prepared to discuss your experience with each phase. Highlight any specific projects where you’ve managed releases or coordinated deployments, as this will show you’re familiar with the processes they value.
✨Bring Your Problem-Solving A-Game
They’ll likely ask about complex issues you’ve resolved in the past. Prepare a couple of scenarios where you’ve troubleshot Salesforce problems, detailing your approach and the outcome. This will showcase your strong problem-solving skills and your ability to thrive in multi-stakeholder environments.
