Network Analyst – Worcester in West Bromwich

This role is all about keeping our delivery operation running smoothly and efficiently. You'll own delivery scheduling and capacity planning, using data and demand trends to make sure the right resources are in the right place at the right time. From managing order flow through to completed delivery you'll spot issues early, resolve bottlenecks and work closely with operations, transport and customer service teams to protect service levels for our customers.

What will the role involve?

• Manage and maintain delivery schedules and diary to ensure optimal route planning and capacity utilisation.
• Produce weekly forecasts based on trends and customer demand.
• Monitor and control order flow from intake through to delivery completion.
• Analyse daily, weekly, and seasonal demand trends to support accurate forecasting.
• Identify bottlenecks in the delivery network and recommend improvements.
• Work closely with operations, logistics, and customer service teams to align delivery plans.
• Use data to optimise resource allocation (drivers, vehicles, days).
• Produce regular performance reports.
• Support continuous improvement initiatives across delivery operations.
• Ensure systems and data are accurate, up‐to‐date, and reliable.

Qualifications

• Strong analytical skills with the ability to interpret complex data.
• Experience in logistics, transport planning or delivery operations (preferred).
• Proficiency in Excel.
• Excellent organisational skills and attention to detail.
• Ability to manage multiple priorities in a fast‐paced environment.
• Strong communication skills and ability to work cross‐functionally.
• Problem‐solving mindset with a focus on efficiency and improvement.
• Experience with forecasting or demand planning is desirable.

Benefits

• Annual Leave – 34 days entitlement (including statutory bank holidays) which increases with service.
• Competitive Pension Plan options – Plus company contributions.
• Life Insurance – Company funded 2x basic salary life cover from day one.
• Medicash – Easy‐to‐use health insurance package that provides cashback towards everyday healthcare bills.
• Employee Assistance Programme – Free 24 / 7 confidential wellbeing support.
• Progression and Development Opportunities – Department‐specific technical training and Internal Management Development Academies.
• Staff Discount at www.very.co.uk – 25 % discount on designer branded clothing, footwear and home accessories with 15 % off furniture, leisure and electrical items.
• Discounted Gym Membership – Up to 25 % discount across 3,700 nationally located gyms, health clubs, leisure centres, bootcamps and fitness studios.
• Cycle to work scheme – In partnership with Evans cycles the ArrowXL C2W scheme offers great benefits and discounts.
• Long service awards – Recognise and reward our colleague commitment with our long service awards programme.
• Employee of the month – Winners receive £25 voucher, certificate and Hall of fame recognition.
• CEO Award of the month – Winners receive £100 voucher, certificate and Hall of fame recognition.
• Departmental Incentives – Year‐round departmental competitions, seasonal incentives and fantastic gifts.
• Retail discounts – Huge discount savings in supermarkets (Asda, Tesco, Morrison's and Sainsburys), fashion discounts (Adidas, Asos, H & M, Boohoo, JD and Matalan) and technology discounts (Apple, Argos, Currys/PC World and John Lewis), plus many more savings.

At ArrowXL, we're proud to be an equal‐opportunity employer. We're committed to creating an inclusive workplace where everyone can thrive, regardless of background. If you're invited to interview and need any adjustments during the process, please let us know – we'll do everything we can to make your experience smooth and positive.