Transport First Line Manager (PM Shift) - Wigan

Working hours: 14:00 - 22:00, 40 hours per week, on a 5/6 Rota. £16.56 per hour plus 10% shift allowance.

In addition, you will also get these great benefits:

• Annual Leave Entitlement: 31 days entitlement (including statutory bank holidays) which increases with service!
• Holiday Buy Scheme: Buy up to 5 additional days.
• Enhanced Pension Plan including ArrowXL company contributions.
• Life Insurance: Company funded 2x basic salary life cover from day one.
• Enhanced maternity, paternity, adoption and shared parental leave.
• Long Service Awards: Awarded for every 5 years service.
• Employee of the Month Incentives: Local winners across the country plus an overall winner chosen by the CEO.
• Progression and Development Opportunities: Investment into your career path via our award-winning Training Academy.
• Up to 25% Staff Discount at Very Retail Discounts: Huge discount savings across retailers and restaurants including Apple, Asda, B&Q, Halfords, Nandos, TGI Fridays, Screwfix and many more!
• Discounted Gym Membership: Up to 25% discount across 3700 nationally located gyms, health clubs, leisure centres, bootcamps and fitness studios.
• Cycle to Work Scheme: In partnership with Evans Cycles, the Arrow XL C2W scheme offers great benefits and discounts.

Job Introduction: ArrowXL is hiring! As the UK’s leading provider of Two-Person Home Delivery, we continuously strive to make the world of delivery a better place. We aim to build a welcoming and friendly business that supports the local community. We store and deliver large, heavy and bulky items in pristine condition - the kind of items that typically need two attentive people to handle. Quite often these items need to be installed for our customers, which we also do!

The ArrowXL culture thrives on six core values: Innovative, Safe, Respectful, Excellent, Responsible, One Team.

Main Responsibilities, reporting to the Transport Manager:

• Leading and motivating your team of skilled service delivery crews and Team Leaders, coaching and developing those who need further support.
• Efficient fleet utilisation, resource planning and cost control (whilst always ensuring the operation is both practical and compliant).
• Taking the lead for legal compliance and safety.
• Identifying opportunities to improve efficiency within the Transport function and recommending and implementing changes where needed.
• The resourcing, development and management of all colleagues within your team, ensuring our service delivery crews are fully trained in all areas (in particular driver CPC, service delivery standards and product installation).
• Making prompt decisions that protect customer service and our delivery schedule, while remaining commercially focused.
• Managing on-site resources (colleagues, vehicles and equipment) to ensure we have everything required in the right place at the right time not only to meet, but also flex, to our customers' changing needs.

The Ideal Candidate: With the number of applications expected for this position, we will only be able to proceed with candidates who match our essential requirements stated below:

• At least 2 years experience as a Leader/Supervisor within a transport operation.
• Possess a good knowledge of Road Transport Regulations and hold a national CPC.
• Ensure that O Licence requirements are adhered to.
• Full UK driving licence.
• Demonstrable experience improving transport operations and introducing operational excellence.
• Strong people skills - able to influence, coach and develop.
• Able to work in an ever-changing environment with the additional pressure to deliver on time every day.