Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver IT changes and enhancements while managing stakeholder relationships.
- Company: Join ArrowXL, a dynamic company focused on collaboration and innovation.
- Benefits: Enjoy hybrid working, generous leave, private medical insurance, and career growth opportunities.
- Other info: Flexible work culture with exciting team incentives and recognition programmes.
- Why this job: Make a real impact in tech while developing your skills in a supportive environment.
- Qualifications: Strong Excel skills, stakeholder management experience, and a proactive mindset required.
The predicted salary is between 30000 - 40000 £ per year.
IT Delivery Analyst Wigan (Hybrid) Competitive salary plus great benefits.
Do you want to turbocharge an exciting career in technology? Do you have brilliant Excel and Office 365 skills? Are you great at managing stakeholders and building strong relationships? Do you have excellent communication skills and a proactive mindset?
ArrowXL is looking for an IT Delivery Analyst to join our team - working 50% from home and 50% from our Wigan office. You’ll be empowered to make a real impact within a supportive and collaborative environment. You’ll be responsible for delivering IT changes - whether that’s system enhancements or process improvements. This includes gathering requirements, analysing customer needs, and ensuring successful implementation from start to finish. You’ll be an assured stakeholder manager, working closely with senior leaders across the business to support and guide them through change initiatives.
What will the role involve?
- Scope and analyse customer needs to define clear requirements for BAU changes and projects.
- Coordinate internal and external resources and manage project plans to ensure successful execution.
- Track milestones, budgets, and timelines, managing scope changes through the agreed change control process.
- Own changes through to implementation, including patch and release management.
- Facilitate workshops and updates across all levels of the business, including exec-level stakeholders.
- Ensure all changes follow governance processes and escalate issues to the Technical Delivery Manager or business sponsor as needed.
- Liaise with technology partners and support services to ensure smooth delivery and resolution.
- Perform configuration activities and provide technical user support directly or via external support.
- Develop and maintain system documentation, configuration records, and user self-service materials.
- Define and maintain system/application roadmaps in collaboration with the Enterprise Architect.
- Ensure effective system monitoring, license management, and data governance.
- Maintain information security controls and compliance.
- Manage workload, priorities, and personal development through the company’s performance process.
What are we looking for in our IT Delivery Analyst?
- Comfortable working under pressure in a fast-paced, changing environment.
- Flexible and able to meet tight deadlines while adapting to evolving business needs.
- Strong communicator with the ability to influence and engage stakeholders at all levels.
- Practical and solutions-focused, with a common-sense approach to problem-solving.
- Technically capable and process-oriented, with a high level of numerical accuracy and attention to detail.
- A collaborative team player who’s equally confident working independently.
- Skilled in capturing requirements and delivering system change.
- Experienced in administering systems/applications and applying change and continuous improvement methodologies.
- Strong facilitation skills, with a grasp of logistics and 24/7 operations.
- Knowledge of business processes and working practices, with a focus on governance and compliance.
- Able to develop and maintain system documentation and user support materials.
- Holds a full UK driving licence.
What’s in it for you? What are the benefits?
At ArrowXL, we’re always striving to make the world of delivery a better place. When you join us, you’ll receive a great salary and a comprehensive benefits package but more than that, you’ll become part of an ambitious organisation that values collaboration, innovation, and personal growth.
Some of the benefits of working with us include:
- Hybrid Working: Enjoy the flexibility of working from home and the office.
- Generous Annual Leave: 34 days (including bank holidays), increasing with service.
- Holiday Buy Scheme: Purchase up to 5 extra days off.
- Pension Plan: Plus company contributions.
- Private Medical Insurance: Comprehensive cover through AXA.
- Life Insurance: 2x your basic salary, from day one.
- Medicash: Cashback on everyday healthcare expenses.
- 24/7 Wellbeing Support: Free, confidential Employee Assistance Programme.
- Career Growth: Technical training and leadership development academies.
- Staff Discount: 25% off fashion and, plus 15% off furniture, tech, and more.
- Gym Discounts: Save up to 25% at 3,700+ gyms and fitness centres.
- Cycle to Work Scheme: Great savings through Evans Cycles.
- Long Service Awards: Celebrating your milestones with meaningful rewards.
- Recognition Programmes: Monthly awards with vouchers and Hall of Fame shoutouts.
- Team Incentives: Fun competitions, seasonal rewards, and surprise gifts.
- Retail Discounts: Big savings at top supermarkets, fashion, and tech retailers.
How to Apply
It’s quick and easy to apply online - have your up-to-date CV ready and follow the step-by-step application process. We’re excited to hear from you!
At ArrowXL, we’re proud to be an equal opportunity employer. We’re entrusted to create an inclusive workplace where everyone can thrive, regardless of background. If you're invited to interview and need any adjustments during the process, please let us know - we’ll do everything we can to make your experience smooth and positive.
We’re a business built on championing strong values. These guide everything we do from how we deliver to how we help our people.
IT Delivery Analyst - Wigan in Manchester employer: Arrow XL Ltd
Contact Detail:
Arrow XL Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Delivery Analyst - Wigan in Manchester
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those already at ArrowXL. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview like it’s a big project. Research ArrowXL, understand their values, and think about how your skills in Excel and stakeholder management can make a real impact. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! You’ll need to impress with your ability to engage stakeholders. Try mock interviews with friends or use online resources to refine your pitch and responses.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace IT Delivery Analyst - Wigan in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Delivery Analyst role. Highlight your Excel and Office 365 skills, as well as any experience you have in managing stakeholders and delivering IT changes.
Show Off Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate how you've effectively engaged with stakeholders in the past. Share specific examples that showcase your proactive mindset.
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to see your relevant experience and skills at a glance.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. Make sure to follow the step-by-step instructions and submit your up-to-date CV as soon as you're ready!
How to prepare for a job interview at Arrow XL Ltd
✨Know Your Stuff
Before the interview, brush up on your Excel and Office 365 skills. Be ready to discuss how you've used these tools in past roles, especially in managing projects or analysing data. This will show that you're not just familiar with the software but can leverage it effectively.
✨Stakeholder Management is Key
Prepare examples of how you've successfully managed stakeholders in previous positions. Think about specific situations where you influenced decisions or facilitated change. This will demonstrate your ability to engage with senior leaders and navigate complex relationships.
✨Show Your Problem-Solving Skills
Be ready to discuss a time when you faced a challenge in a fast-paced environment. Highlight your practical, solutions-focused approach and how you adapted to changing needs. This will resonate well with the company's emphasis on flexibility and problem-solving.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, upcoming projects, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.