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- Tasks: Deliver IT changes and enhance systems while managing stakeholder relationships.
- Company: Join ArrowXL, a dynamic tech company with a collaborative culture.
- Benefits: Enjoy hybrid working, generous leave, private medical insurance, and career growth opportunities.
- Other info: Flexible work environment with exciting team incentives and recognition programmes.
- Why this job: Make a real impact in a fast-paced environment while developing your skills.
- Qualifications: Strong Excel skills, stakeholder management experience, and a proactive mindset required.
The predicted salary is between 30000 - 40000 £ per year.
Do you want to turbocharge an exciting career in technology? Do you have brilliant Excel and Office 365 skills? Are you great at managing stakeholders and building strong relationships? Do you have excellent communication skills and a proactive mindset? If so, ArrowXL is looking for an IT Delivery Analyst to join our team - working 50% from home and 50% from our Wigan office. Youll be empowered to make a real impact within a supportive and collaborative environment.
Youll be responsible for delivering IT changes - whether thats system enhancements or process improvements. This includes gathering requirements, analysing customer needs, and ensuring successful implementation from start to finish. Youll be an assured stakeholder manager, working closely with senior leaders across the business to support and guide them through change initiatives. If you're ready to make a difference in a fast-paced, collaborative environment, this could be the perfect next step in your career.
What will the role involve?
- Scope and analyse customer needs to define clear requirements for BAU changes and projects.
- Coordinate internal and external resources and manage project plans to ensure successful execution.
- Track milestones, budgets, and timelines, managing scope changes through the agreed change control process.
- Own changes through to implementation, including patch and release management.
- Facilitate workshops and updates across all levels of the business, including exec-level stakeholders.
- Ensure all changes follow governance processes and escalate issues to the Technical Delivery Manager or business sponsor as needed.
- Liaise with technology partners and support services to ensure smooth delivery and resolution.
- Perform configuration activities and provide technical user support directly or via external support.
- Develop and maintain system documentation, configuration records, and user self-service materials.
- Define and maintain system/application roadmaps in collaboration with the Enterprise Architect.
- Ensure effective system monitoring, license management, and data governance.
- Maintain information security controls and compliance.
- Manage workload, priorities, and personal development through the companys performance process.
What are we looking for in our IT Delivery Analyst?
- Comfortable working under pressure in a fast-paced, changing environment.
- Flexible and able to meet tight deadlines while adapting to evolving business needs.
- Strong communicator with the ability to influence and engage stakeholders at all levels.
- Practical and solutions-focused, with a common-sense approach to problem-solving.
- Technically capable and process-oriented, with a high level of numerical accuracy and attention to detail.
- A collaborative team player whos equally confident working independently.
- Skilled in capturing requirements and delivering system change.
- Experienced in administering systems/applications and applying change and continuous improvement methodologies.
- Strong facilitation skills, with a grasp of logistics and 24/7 operations.
- Knowledge of business processes and working practices, with a focus on governance and compliance.
- Able to develop and maintain system documentation and user support materials.
- Holds a full UK driving licence.
Whats in it for you? What are the benefits?
At ArrowXL, were always striving to make the world of delivery a better place. When you join us, youll receive a great salary and a comprehensive benefits package but more than that, youll become part of an ambitious organisation that values collaboration, innovation, and personal growth.
- Hybrid Working: Enjoy the flexibility of working from home and the office.
- Generous Annual Leave: 34 days (including bank holidays), increasing with service.
- Holiday Buy Scheme: Purchase up to 5 extra days off.
- Pension Plan: Plus company contributions.
- Private Medical Insurance: Comprehensive cover through AXA.
- Life Insurance: 2x your basic salary, from day one.
- Medicash: Cashback on everyday healthcare expenses.
- 24/7 Wellbeing Support: Free, confidential Employee Assistance Programme.
- Career Growth: Technical training and leadership development academies.
- Staff Discount: 25% off fashion and home at Very.co.uk, plus 15% off furniture, tech, and more.
- Gym Discounts: Save up to 25% at 3,700 gyms and fitness centres.
- Cycle to Work Scheme: Great savings through Evans Cycles.
- Long Service Awards: Celebrating your milestones with meaningful rewards.
- Recognition Programmes: Monthly awards with vouchers and Hall of Fame shoutouts.
- Team Incentives: Fun competitions, seasonal rewards, and surprise gifts.
- Retail Discounts: Big savings at top supermarkets, fashion, and tech retailers.
How to Apply
Its quick and easy to apply online - have your up-to-date CV ready and follow the step-by-step application process. Were excited to hear from you!
At ArrowXL, were proud to be an equal opportunity employer. Were entrusted to create an inclusive workplace where everyone can thrive, regardless of background. If you're invited to interview and need any adjustments during the process, please let us know - well do everything we can to make your experience smooth and positive.
Ready to apply? Apply now and take the next step in your driving career with ArrowXL!
IT Delivery Analyst - Wigan employer: Arrow XL Ltd
Contact Detail:
Arrow XL Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Delivery Analyst - Wigan
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local meetups. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their goals, especially in a collaborative environment like ArrowXL.
✨Tip Number 3
Practice your communication skills! Whether it's through mock interviews or casual chats with friends, being able to articulate your thoughts clearly is key to impressing stakeholders.
✨Tip Number 4
Don't forget to follow up after interviews! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace IT Delivery Analyst - Wigan
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Delivery Analyst role. Highlight your Excel and Office 365 skills, as well as any experience in stakeholder management and process improvements.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed projects or delivered IT changes in the past, and don’t forget to show off your proactive mindset!
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your application demonstrates your excellent communication abilities. Use clear and concise language, and consider including examples of how you've influenced or engaged others in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smooth application process. It’s quick and easy, so have your up-to-date CV ready and follow the step-by-step instructions. We can’t wait to hear from you!
How to prepare for a job interview at Arrow XL Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your Excel and Office 365 skills before the interview. Be ready to discuss how you've used these tools in past projects, especially in managing data or delivering IT changes.
✨Stakeholder Management is Key
Prepare examples of how you've successfully managed stakeholders in previous roles. Think about times when you facilitated workshops or communicated changes effectively, as this will show your ability to engage with senior leaders.
✨Show Your Problem-Solving Skills
Be ready to discuss specific challenges you've faced in IT delivery and how you approached them. Highlight your practical, solutions-focused mindset and any methodologies you've applied for continuous improvement.
✨Demonstrate Your Collaborative Spirit
Since the role involves working closely with teams, come prepared with examples of how you've collaborated in a team environment. Emphasise your ability to work independently as well, showcasing your flexibility in adapting to changing business needs.