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- Tasks: Lead a team of delivery drivers, ensuring smooth transport operations and excellent customer service.
- Company: ArrowXL is the UK's top provider of two-person home delivery, committed to community support.
- Benefits: Enjoy 31 days annual leave, enhanced pension, life insurance, and discounts at major retailers.
- Why this job: Join a friendly culture focused on innovation, safety, and teamwork while advancing your career.
- Qualifications: Must have 2 years in a leadership role, knowledge of transport regulations, and a full UK driving licence.
- Other info: All roles require a mandatory criminal record DBS check.
40 hours per week, on a 5/6 Rota
Working hours: 14:00 - 22:00
£16.56 per hour plus 10% shift allowance
In addition, you will also get these great benefits:
- Annual Leave Entitlement: 31 days entitlement (including statutory bank holidays) which increases with service!
- Holiday Buy Scheme: Buy up to 5 additional days
- Enhanced Pension Plan: ArrowXL company contributions matching up to 6%
- Life Insurance: Company funded 2x basic salary life cover from day one
- Enhanced maternity, paternity, adoption and shared parental leave
- Long Service Awards: Awarded for every 5 years service
- Employee of the Month Incentives: Local winners across the country plus an overall winner chosen by the CEO
- Progression and Development Opportunities: Investment into your career path via our award-winning Training Academy
- Up to 25% Staff Discount at Very.
- Retail Discounts: Huge discount savings across retailers and restaurants including Apple, Asda, B&Q, Halfords, Nandos, TGI Fridays, Screwfix and many more!
- Discounted Gym Membership: Up to 25% discount across 3700 nationally located gyms, health clubs, leisure centres, bootcamps and fitness studios
- Cycle to Work Scheme: In partnership with Evans Cycles, the Arrow XL C2W scheme offers great benefits and discounts
ArrowXL is hiring! As the UK’s leading provider of Two-Person Home Delivery, we continuously strive to make the world of delivery a better place. Our aim is to build a welcoming and friendly business that supports the local community. We store and deliver large, heavy and bulky items in pristine condition - the kind of items that typically need two attentive people to handle. Quite often these items need installing for our customers, which we also do!
The ArrowXL culture thrives on six core values: Innovative, Safe, Respectful, Excellent, Responsible, One Team.
Main Responsibilities:
- Leading and motivating your team of skilled service delivery crews and Team Leaders, coaching and developing those that need further support.
- Efficient fleet utilisation, resource planning and cost control (whilst always ensuring the operation is both effective and compliant).
- Taking lead for legal compliance and safety.
- Identifying opportunities for improved efficiencies within the Transport function, recommending and implementing changes where needed.
- The resourcing, development and management of all colleagues within your team, ensuring our service delivery crews are fully trained in all areas (in particular driver CPC, service delivery standards and product installation).
- Making prompt decisions which protect customer service and our delivery schedule, as well as remaining commercially focused.
- Managing on-site resources (colleagues, vehicles and equipment) to ensure we have everything required in the right place at the right time to not only meet, but also flex, to our customers' changing needs.
The Ideal Candidate:
- At least 2 years operating as a Leader/Supervisor within a transport operation.
- Possess a good knowledge of Road Transport Regulations and hold a national CPC.
- Ensure that O Licence requirements are adhered to.
- Full UK driving licence.
- Demonstrable experience improving transport operations and introducing operational excellence.
- Strong people skills - able to influence, coach and develop.
- Able to work in an ever-changing environment with the additional pressure to deliver on time every day.
First Line Manager in Wigan employer: Arrow XL Ltd
Contact Detail:
Arrow XL Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land First Line Manager in Wigan
✨Tip Number 1
Familiarise yourself with ArrowXL's core values: Innovative, Safe, Respectful, Excellent, Responsible, and One Team. Demonstrating how you embody these values during your interactions can set you apart from other candidates.
✨Tip Number 2
Research the latest trends in transport operations and compliance. Being able to discuss recent developments or challenges in the industry during your interview will show that you're proactive and knowledgeable.
✨Tip Number 3
Prepare examples of how you've successfully led teams in a transport environment. Highlight specific instances where you improved efficiency or resolved issues, as this will demonstrate your leadership capabilities.
✨Tip Number 4
Network with current or former employees of ArrowXL if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace First Line Manager in Wigan
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transport operations and leadership roles. Emphasise your knowledge of Road Transport Regulations and any certifications like the national CPC.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've improved transport operations in the past and how you can contribute to ArrowXL's mission.
Highlight Leadership Skills: In your application, focus on your ability to lead and motivate teams. Provide examples of how you've coached and developed team members, as this is crucial for the First Line Manager position.
Showcase Problem-Solving Abilities: Demonstrate your capacity to make prompt decisions under pressure. Include instances where you've successfully managed resources and adapted to changing circumstances in a transport environment.
How to prepare for a job interview at Arrow XL Ltd
✨Know the Company Values
Familiarise yourself with ArrowXL's core values: Innovative, Safe, Respectful, Excellent, Responsible, and One Team. Be prepared to discuss how your personal values align with these and provide examples from your past experiences.
✨Demonstrate Leadership Skills
As a First Line Manager, showcasing your leadership abilities is crucial. Prepare specific examples of how you've successfully led teams, motivated staff, and handled challenges in a transport operation.
✨Understand Transport Regulations
Brush up on your knowledge of Road Transport Regulations and O Licence requirements. Be ready to discuss how you ensure compliance and safety within a transport environment, as this will be a key part of your role.
✨Showcase Problem-Solving Abilities
Prepare to discuss situations where you've identified inefficiencies and implemented changes that improved operations. Highlight your ability to make prompt decisions that protect customer service and meet delivery schedules.
