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- Tasks: Lead and inspire large operational teams while driving strategic change and delivering exceptional service.
- Company: Join ArrowXL, a dynamic company focused on collaboration and innovation.
- Benefits: Enjoy 34 days annual leave, private medical insurance, and discounts at major retailers.
- Why this job: Make a real impact in a supportive environment that values personal growth and continuous improvement.
- Qualifications: Strong operational background with experience in leading large teams and managing budgets.
- Other info: Exciting career progression opportunities and a culture that champions inclusivity.
The predicted salary is between 60000 - 80000 £ per year.
£70-80k plus car allowance, day shifts 5 days a week.
Are you an experienced operational leader who thrives on running large, fast-moving environments with high standards? Do you enjoy bringing teams together, improving processes, and building a strong, positive workplace culture? Can you drive strategic change, deliver commercial results, and ensure every part of the operation runs safely and compliantly?
ArrowXL is looking for a General Manager for our Enfield depot, where you'll be empowered to make a real impact within our 2-person home delivery operation, in a supportive, collaborative environment where continuous improvement is encouraged.
In this role, you will lead the full operation of our Enfield hub and its outbases, ensuring exceptional service, a safe and compliant environment, and consistently high standards across warehouse, transport, and support teams. You'll lead and develop large operational teams, embed a positive culture, and partner with internal and external stakeholders to strengthen collaboration, share best practice, and drive continual improvement. You will take ownership of budgets, efficiency, and site profitability while identifying opportunities for operational change and delivering projects that support future business needs. You'll coach managers, challenge old ways of working, and maintain the flexibility to support the operation outside standard hours when required.
If you're ready to lead a major operation, shape its culture, and drive meaningful improvement, we'd love to hear from you.
What will the role involve?
- Overall responsibility for our Enfield hub and associated outbases, including resourcing, health, safety and environment, legal/regulatory compliance, and service delivery.
- Leading and inspiring large operational teams across warehouse, transport, and support functions, ensuring strong engagement and high performance.
- Supporting our people to deliver great results by driving engagement, managing performance, and developing talent.
- Cultivating a positive working environment and embedding our company values.
- Leading, supporting, and coaching managers to lead their teams effectively.
- Leading and supporting collaboration with service partners and sub-contractors to ensure compliance and exceptional service delivery.
- Collaborating with other departments and key stakeholders to share learnings and best practice.
- Maintaining a safe working environment for all ArrowXL employees and visitors, and cultivating a culture of safety across all areas of responsibility.
- Delivering service excellence, improving efficiency, and meeting or exceeding KPIs.
- Identifying, managing, and driving operational change projects to meet future and projected business needs.
- Identifying improvement opportunities and delivering positive change.
- Maximising site profitability and identifying/implementing cost-saving initiatives.
What are we looking for in our General Manager?
- Strong operational background with excellent stakeholder management skills, and experience leading large teams in a warehouse or transport environment - ideally both.
- Proven experience operating in a senior management role, ideally gained within warehouse, transport, or 2-person home delivery operations.
- Results-driven and commercially minded, with experience managing budgets and controlling costs.
- Project and change management experience, including successful delivery of major initiatives.
- Ability to motivate and inspire large, diverse, and geographically dispersed teams.
- Able to think strategically while maintaining strong attention to detail and a hands-on approach, with the ability to interpret and summarise complex data to support effective decision-making.
- Manager CPC (preferred), along with IOSH/NEBOSH qualifications and experience working in unionised environments.
Whats in it for you? What are the benefits?
At ArrowXL, we're always striving to make the world of delivery a better place. When you join us, you'll receive a comprehensive salary and benefits package - but more than that, you'll become part of an organisation that values collaboration, innovation, and personal growth.
- Annual Leave 34 days entitlement (including statutory bank holidays) which increases with service.
- Holiday Buy Scheme Buy up to 5 additional days.
- Competitive Pension Plan options Plus company contributions.
- Private Medical Insurance via Bupa.
- Life Insurance Company funded 2x basic salary life cover from day one.
- Medicash An easy-to-use health insurance package that provides cashback towards your everyday healthcare bills.
- Employee Assistance Programme Free 24/7 confidential wellbeing support.
- Progression and Development Opportunities Department specific technical training and Internal Management Development Academies.
- Staff Discount at www.very.co.uk (25% discount on designer branded clothing, footwear and home accessories with 15% off furniture, leisure and electrical items).
- Discounted Gym Membership Up to 25% discount across 3700 nationally located gyms, health clubs, leisure Centres, bootcamps and fitness studios.
- Cycle to work scheme In partnership with Halfords, the ArrowXL C2W scheme offers great benefits and discounts.
- Long service awards We go out of our way to recognise and reward our colleague commitment with our long service awards programme.
- Employee of the month Winners receive £25 voucher, certificate and Hall of fame recognition.
- CEO Award of the month Winners receive £100 voucher, certificate and Hall of fame recognition.
- Departmental Incentives Year-round departmental competitions, seasonal incentives and fantastic gifts.
- Retail Discounts Huge discount savings in supermarkets (Asda, Tesco, Morrisons and Sainsburys), Fashion discounts with (Adidas, Asos, H&M, Boohoo, JD and Matalan) and Technology discounts with (Apple, Argos, Currys/PC World and John Lewis), plus many more savings.
How to Apply
It's quick and easy to apply online - just have your up-to-date CV ready and follow the step-by-step application process. We're excited to hear from you!
At ArrowXL, we're proud to be an equal opportunity employer. We're committed to creating an inclusive workplace where everyone can thrive, regardless of background. If you're invited to interview and need any adjustments during the process, please let us know - we'll do everything we can to make your experience smooth and positive.
We're a business built on championing strong values. These guide everything we do - from how we deliver to how we support our people: Ready to make an impact? Apply now and take the next step in your career with ArrowXL!
General Manager - Enfield employer: Arrow XL Ltd
Contact Detail:
Arrow XL Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Enfield
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on opportunities at ArrowXL or elsewhere.
✨Tip Number 2
Prepare for those interviews! Research ArrowXL and understand their values and operations. Think about how your experience aligns with their needs, especially in leading large teams and driving operational change.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've motivated teams and improved processes in previous roles. This will demonstrate that you can bring that same energy to the Enfield hub.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application in front of the right people. Plus, it shows you’re serious about joining the ArrowXL team!
We think you need these skills to ace General Manager - Enfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the General Manager role. Highlight your operational leadership experience and any relevant achievements that showcase your ability to drive strategic change.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our Enfield depot. Share your passion for improving processes and building a positive workplace culture, and don’t forget to mention how you can contribute to our goals.
Showcase Your Leadership Style: In your application, give us a glimpse of your leadership style. We want to know how you inspire and motivate large teams, and how you’ve successfully managed performance and engagement in previous roles.
Apply Through Our Website: It’s super easy to apply! Just head over to our website, have your up-to-date CV ready, and follow the step-by-step application process. We can’t wait to hear from you!
How to prepare for a job interview at Arrow XL Ltd
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your understanding of budgets and profitability. Brush up on key financial metrics relevant to the role, such as cost control and efficiency ratios. Be ready to discuss how you've managed budgets in the past and any successful cost-saving initiatives you've implemented.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so think about examples that highlight your ability to inspire and motivate large teams. Prepare stories that illustrate how you've developed talent and fostered a positive workplace culture. Be specific about the strategies you used to engage your team and drive performance.
✨Emphasise Safety and Compliance
Safety is paramount in operations, especially in a warehouse or transport environment. Familiarise yourself with health and safety regulations relevant to the industry. Be prepared to discuss how you've maintained compliance and created a culture of safety in your previous roles.
✨Prepare for Strategic Discussions
The interview will likely touch on strategic change and operational improvements. Think about past projects where you've driven change or improved processes. Be ready to articulate your thought process, the challenges you faced, and the outcomes achieved. This will show your ability to think strategically while being hands-on.
