Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers over the phone, providing financial solutions to their queries.
- Company: Join a team dedicated to making a positive impact every day.
- Benefits: Enjoy flexible working options and a supportive work environment.
- Why this job: Be part of a dynamic team that values your input and fosters growth.
- Qualifications: No call centre experience needed; customer service skills from any field are welcome.
- Other info: Perfect for high school and college students looking for meaningful work.
The predicted salary is between 24000 - 36000 £ per year.
Join a team that makes a difference. Daily. Are you our new Financial Assist Associate? We're on the lookout for fantastic Financial Assist Associates who will love speaking with people over the telephone and providing financial solutions to their queries.
You don't have to have call centre experience; we know that customer service experience comes from a variety of industries.
Call Centre - Financial Assist Associate (Q225GC) employer: Arrow Group
Contact Detail:
Arrow Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre - Financial Assist Associate (Q225GC)
✨Tip Number 1
Familiarise yourself with common financial products and services. Understanding terms like loans, credit scores, and budgeting will help you engage confidently with customers and provide them with the best solutions.
✨Tip Number 2
Practice your communication skills. Since this role involves speaking with people over the phone, try role-playing scenarios with friends or family to improve your ability to explain financial concepts clearly and concisely.
✨Tip Number 3
Research our company culture and values. Understanding what we stand for at StudySmarter will not only help you align your answers during interviews but also show your genuine interest in being part of our team.
✨Tip Number 4
Prepare questions to ask during your interview. This shows your enthusiasm for the role and gives you a chance to learn more about how you can contribute to our mission of providing excellent customer service.
We think you need these skills to ace Call Centre - Financial Assist Associate (Q225GC)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Financial Assist Associate position. Tailor your application to highlight relevant experiences that demonstrate your ability to provide financial solutions.
Highlight Customer Service Experience: Even if you don't have call centre experience, emphasise any customer service roles you've held. Use specific examples to showcase your communication skills and ability to resolve queries effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you are interested in this position and how your background makes you a suitable candidate for the Financial Assist Associate role.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Arrow Group
✨Show Your People Skills
As a Financial Assist Associate, you'll be speaking with people daily. Highlight your customer service experience and any situations where you've successfully resolved queries or helped someone out.
✨Understand Financial Solutions
Familiarise yourself with basic financial concepts and solutions. This will help you answer questions confidently and demonstrate your willingness to learn and adapt.
✨Practice Active Listening
During the interview, show that you can listen attentively. This is crucial in a call centre role, so practice summarising what the interviewer says to show you understand their points.
✨Prepare for Common Scenarios
Think about common customer scenarios you might encounter in a call centre. Prepare responses on how you would handle difficult customers or complex queries to showcase your problem-solving skills.
