At a Glance
- Tasks: Enhance and support Salesforce environments while collaborating with key stakeholders.
- Company: Join a leading company in the IT & Change sector based in Manchester.
- Benefits: Enjoy a permanent full-time role with competitive salary and growth opportunities.
- Other info: Dynamic work environment with a focus on continuous improvement and professional development.
- Why this job: Be the go-to expert for Salesforce and drive impactful change across the organisation.
- Qualifications: Strong Salesforce Administration experience and excellent stakeholder management skills.
The predicted salary is between 57036 - 69710 £ per year.
The Senior Salesforce Administrator is responsible for the enhancement, maintenance, and support of Arrow Global's Salesforce environments across Group central functions. The role works closely with and supports the Salesforce Product Owner, contributes Business Analysis capability across change initiatives, and plays a key role in stakeholder management, SDLC governance, release management, and technical documentation.
About the role
- Act as the senior subject-matter expert for Salesforce administration across Group central functions.
- Configure and optimise Salesforce solutions, including objects, flows, validation rules, page layouts, record types, and dashboards.
- Manage Salesforce security, including roles, profiles, permission sets, and data access controls.
- Support and maintain integrations between Salesforce and enterprise platforms such as Anaplan and other third-party systems.
- Troubleshoot and resolve complex Salesforce issues, providing expert support and guidance to users.
- Build strong relationships with stakeholders across Finance, Risk, Audit, Compliance, and Operations to understand business needs and drive improvements.
- Partner with the Salesforce Product Owner to shape requirements, prioritise enhancements, and refine the product backlog.
- Facilitate requirements workshops and translate business needs into clear user stories, functional specifications, and process improvements.
- Own the end-to-end Salesforce release management process, including sandbox strategy, deployments, and change control governance.
- Coordinate releases across development, testing, and production environments, ensuring minimal business disruption.
- Develop and execute testing activities, including functional, regression, and integration testing, ensuring solutions meet quality standards.
- Champion Salesforce best practice, data quality, governance standards and continuous improvement across the organisation.
About you
- Strong Salesforce Administration experience within a complex or enterprise environment.
- Expertise in Salesforce declarative configuration, including Flows, reporting, dashboards, page layouts, validation rules, and data management.
- Strong stakeholder management skills, with the ability to engage senior business stakeholders and translate requirements into effective solutions.
- Business analysis experience, including requirements gathering, workshop facilitation, process mapping, and user story creation.
- Solid understanding of the Software Development Lifecycle (SDLC), including requirements, design, testing, release, and change management.
- Experience managing Salesforce releases, including sandbox strategy, deployment coordination, and change control processes.
- Strong problem-solving and troubleshooting skills in complex, multi-stakeholder environments.
- Experience producing high-quality functional and technical documentation, including specifications, process maps, test plans, and release documentation.
- Experience supporting testing activities, including functional, regression, integration, and user acceptance testing.
- Salesforce Administrator certification (ADM-201) or equivalent practical expertise; additional Salesforce certifications are advantageous.
- Excellent communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
- Proactive, adaptable, and committed to continuous improvement, with the ability to manage multiple priorities independently.
Senior Salesforce Administrator in Manchester employer: Arrow Global
Arrow Global is an excellent employer, offering a dynamic work environment in Manchester where legal professionals can thrive. With a strong focus on employee growth and development, the company fosters a collaborative culture that encourages innovation and teamwork, making it an ideal place for those looking to make a meaningful impact in real estate finance.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Salesforce Administrator in Manchester
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Arrow Global or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Arrow Global.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Arrow Global.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Arrow Global that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Senior Salesforce Administrator in Manchester
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Arrow Global.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Arrow Global and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Arrow Global
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Arrow Global uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
