Head of IT Service Desk | Global, Executive-Focused Lead

Head of IT Service Desk | Global, Executive-Focused Lead

Full-Time 59400 - 72600 Β£ / year (est.) No working from home possible
Arrow Global

At a Glance

  • Tasks: Lead and improve IT services across multiple locations, focusing on user experience.
  • Company: Arrow Global, a dynamic company based in London.
  • Benefits: Competitive salary, leadership opportunities, and a chance to shape IT services.
  • Other info: Join a high-performing team with opportunities for professional growth.
  • Why this job: Make a real impact by enhancing IT services for colleagues and executives.
  • Qualifications: Proven leadership in IT service management and excellent communication skills.

The predicted salary is between 59400 - 72600 Β£ per year.

Arrow Global in London is seeking a Head of IT Service Desk to design, deliver and continually improve IT services across six locations. You will lead a geographically distributed team, set standards for service quality and operational excellence, and focus on end-user experience for colleagues from first-line staff to Executives. This hands-on leadership role balances strategic thinking with practical delivery, driving a high-performing team while partnering with stakeholders.

Head of IT Service Desk | Global, Executive-Focused Lead employer: Arrow Global

Arrow Global is an excellent employer, offering a dynamic work environment in Manchester where legal professionals can thrive. With a strong focus on employee growth and development, the company fosters a collaborative culture that encourages innovation and teamwork, making it an ideal place for those looking to make a meaningful impact in real estate finance.

Arrow Global

Contact Details:

Arrow Global Recruitment Team

We think you need these skills to ace Head of IT Service Desk | Global, Executive-Focused Lead

Leadership Skills
Service Design
Operational Excellence
End-User Experience Focus
Team Management
Stakeholder Engagement
Strategic Thinking