At a Glance
- Tasks: Lead and improve IT services across multiple locations for a top-tier company.
- Company: Arrow Global Group, a leader in IT service management.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team with exciting projects and career advancement potential.
- Why this job: Make a real impact on IT service quality and enhance user experiences.
- Qualifications: Proven leadership skills and experience in IT service management.
The predicted salary is between 59400 - 72600 £ per year.
Arrow Global Group is seeking a Head of IT Service Desk to lead the design, delivery and continual improvement of IT services across multiple locations, including London and Manchester. The role balances strategic leadership with hands-on delivery to ensure a high‑quality end-user experience for colleagues at all levels.
You will lead a geographically distributed team, drive service quality, manage budgets and vendor contracts, and partner with Facilities for upcoming office moves.
We’re Hiring: Global IT Service Desk Leader employer: Arrow Global Group
Arrow Global Group is an exceptional employer located in the vibrant city of Manchester, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and a supportive environment that values diversity and inclusion. Joining our team means being part of a forward-thinking organisation dedicated to making a meaningful impact in the Financial Services sector.
