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For Companies At a Glance
- Tasks: Manage relationships with partners and clients, ensuring high service standards.
- Company: Join Arrow Global Group, a leader in financial services and customer relations.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact while collaborating with diverse industry professionals.
- Qualifications: Customer-focused individuals with strong communication skills and attention to detail.
- Other info: Fast-paced environment requiring adaptability and critical thinking.
The predicted salary is between 36000 - 60000 £ per year.
Our Partner Management team work closely with our external suppliers and trusted Partners to ensure our customers are treated in line with our high standards and that business objectives are achieved. The Client Relations team convey to creditors the high quality of service that our internal and outsourced solutions offer.
Our teams works with high street creditors; financial investors; debt collection agencies; specialist financial service providers; legal firms; debt advice companies; regulatory bodies; and industry focus groups. We continuously improve our operational framework to remain at the forefront of our industry and consistently deliver great customer service and financial performance. We are involved onsite and offsite in conduct audits and performance reviews, we ensure processes and strategies are efficiently designed and properly implemented across all operational sites.
Examples of roles we offer:
- (Senior) Partner Manager
- Partner Support Manager
- Client Relations Manager
- Conduct Risk Associate
- (Senior) Litigation Case Handler
What do we look for?
All our roles involve some aspect of Relationship Management, Conduct Risk Management, and Performance Management. So you will need to be customer focussed, knowledgeable on financial regulations and commercially minded; you will need strong communications skills and attention to detail; it would be very beneficial if you were analytical or familiar with litigation or had a background in Supplier/Client Management. The pace of our business is fast and we need people who adapt quickly and can think on their feet.
Why join us?
This is a chance to make a real difference to our business and gain exposure to the amazing diversity of Arrow’s activities and our Partner’s operations. Our roles will offer you experience that is hard to gain elsewhere.
Search & Apply
Search & Apply
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Partner Managers and Client Relations employer: Arrow Global Group
Contact Detail:
Arrow Global Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Managers and Client Relations
✨Tip Number 1
Familiarise yourself with the key players in the financial services industry, especially those related to debt collection and management. Understanding their operations and how they interact with clients will give you an edge during interviews.
✨Tip Number 2
Network with professionals already working in partner management or client relations roles. Attend industry events or join relevant online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Brush up on your knowledge of financial regulations and compliance standards. Being well-versed in these areas will not only boost your confidence but also demonstrate your commitment to the role and the industry.
✨Tip Number 4
Prepare for situational interview questions by thinking of examples from your past experiences where you've successfully managed relationships or resolved conflicts. This will showcase your problem-solving skills and ability to adapt in a fast-paced environment.
We think you need these skills to ace Partner Managers and Client Relations
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Partner Managers and Client Relations position. Understand the key responsibilities and required skills, such as relationship management and knowledge of financial regulations.
Tailor Your CV: Customise your CV to highlight relevant experience in relationship management, client relations, or any roles that demonstrate your ability to work in a fast-paced environment. Use specific examples that showcase your communication skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how your background aligns with the requirements listed in the job description, and express your understanding of the importance of customer service and operational efficiency.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates your attention to detail, which is crucial for the role.
How to prepare for a job interview at Arrow Global Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Partner Manager or Client Relations role. Familiarise yourself with the key aspects of relationship management, conduct risk management, and performance management, as these will likely be focal points during your interview.
✨Showcase Your Communication Skills
Since strong communication skills are essential for this position, prepare to demonstrate your ability to convey information clearly and effectively. Consider sharing examples from your past experiences where your communication made a positive impact on client relationships.
✨Be Knowledgeable About Financial Regulations
Brush up on relevant financial regulations that may affect the role. Being able to discuss these regulations confidently will show your potential employer that you are serious about compliance and understand the industry landscape.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your critical thinking and adaptability in a fast-paced environment. Think of situations where you had to make quick decisions or adapt to changes, and be ready to explain your thought process and outcomes.
