At a Glance
- Tasks: Enhance and support Salesforce environments while collaborating with key stakeholders.
- Company: Join Arrow Global, a leader in innovative financial solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous improvement and career advancement.
- Why this job: Be the go-to expert in Salesforce and drive impactful changes across the organisation.
- Qualifications: Strong Salesforce admin experience and excellent stakeholder management skills.
The predicted salary is between 55000 - 70000 £ per year.
The Senior Salesforce Administrator is responsible for the enhancement, maintenance, and support of Arrow Global's Salesforce environments across Group central functions. The role works closely with and supports the Salesforce Product Owner, contributes Business Analysis capability across change initiatives, and plays a key role in stakeholder management, SDLC governance, release management, and technical documentation.
About the role
- Act as the senior subject-matter expert for Salesforce administration across Group central functions.
- Configure and optimise Salesforce solutions, including objects, flows, validation rules, page layouts, record types, and dashboards.
- Manage Salesforce security, including roles, profiles, permission sets, and data access controls.
- Support and maintain integrations between Salesforce and enterprise platforms such as Anaplan and other third-party systems.
- Troubleshoot and resolve complex Salesforce issues, providing expert support and guidance to users.
- Build strong relationships with stakeholders across Finance, Risk, Audit, Compliance, and Operations to understand business needs and drive improvements.
- Partner with the Salesforce Product Owner to shape requirements, prioritise enhancements, and refine the product backlog.
- Facilitate requirements workshops and translate business needs into clear user stories, functional specifications, and process improvements.
- Own the end-to-end Salesforce release management process, including sandbox strategy, deployments, and change control governance.
- Coordinate releases across development, testing, and production environments, ensuring minimal business disruption.
- Develop and execute testing activities, including functional, regression, and integration testing, ensuring solutions meet quality standards.
- Champion Salesforce best practice, data quality, governance standards, and continuous improvement across the organisation.
About you
- Strong Salesforce Administration experience within a complex or enterprise environment.
- Expertise in Salesforce declarative configuration, including Flows, reporting, dashboards, page layouts, validation rules, and data management.
- Strong stakeholder management skills, with the ability to engage senior business stakeholders and translate requirements into effective solutions.
- Business analysis experience, including requirements gathering, workshop facilitation, process mapping, and user story creation.
- Solid understanding of the Software Development Lifecycle (SDLC), including requirements, design, testing, release, and change management.
- Experience managing Salesforce releases, including sandbox strategy, deployment coordination, and change control processes.
- Strong problem-solving and troubleshooting skills in complex, multi-stakeholder environments.
- Experience producing high-quality functional and technical documentation, including specifications, process maps, test plans, and release documentation.
- Experience supporting testing activities, including functional, regression, integration, and user acceptance testing.
- Salesforce Administrator certification (ADM-201) or equivalent practical expertise; additional Salesforce certifications are advantageous.
- Excellent communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
- Proactive, adaptable, and committed to continuous improvement, with the ability to manage multiple priorities independently.
Senior Salesforce Administrator in Manchester employer: Arrow Global Group
Arrow Global is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for a Senior Salesforce Administrator to thrive. With a strong emphasis on employee growth and development, the company offers numerous opportunities for professional advancement while supporting a healthy work-life balance. Located in a vibrant area, Arrow Global provides a dynamic environment where employees can engage with diverse teams and contribute to meaningful projects that drive organisational success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Salesforce Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Salesforce Administrator role.
✨Tip Number 2
Prepare for those interviews by brushing up on your Salesforce knowledge and the specific skills mentioned in the job description. We recommend practising common interview questions and scenarios related to stakeholder management and release management to show you’re the right fit.
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! During interviews, share examples of how you’ve tackled complex Salesforce issues in the past. We want to see how you think on your feet and handle challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Salesforce Administrator in Manchester
Some tips for your application 🫡
Show Off Your Salesforce Skills:Make sure to highlight your Salesforce Administration experience in your application. We want to see how you've configured and optimised Salesforce solutions in the past, so don’t hold back on those details!
Stakeholder Management is Key:Since this role involves a lot of interaction with stakeholders, share examples of how you've built strong relationships and translated business needs into effective solutions. We love seeing that collaborative spirit!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your experience and skills. We appreciate a well-structured application!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Arrow Global Group
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge before the interview. Be ready to discuss your experience with declarative configuration, flows, and dashboards. They’ll want to see that you can not only talk the talk but also walk the walk when it comes to optimising Salesforce solutions.
✨Show Off Your Stakeholder Skills
Prepare examples of how you've engaged with senior stakeholders in the past. Think about times when you translated complex requirements into effective solutions. This role is all about building relationships, so demonstrating your stakeholder management skills will definitely give you an edge.
✨Master the SDLC
Since this position involves a solid understanding of the Software Development Lifecycle, be ready to discuss your experience with each phase. Highlight any specific projects where you managed releases or coordinated deployments, as this will show you’re familiar with the processes they value.
✨Bring Your Problem-Solving A-Game
They’ll likely ask about complex issues you’ve resolved in the past. Prepare a couple of scenarios where you successfully troubleshot Salesforce problems, especially in multi-stakeholder environments. This will showcase your analytical skills and ability to think on your feet.
