Director of Global IT Service Delivery

Director of Global IT Service Delivery

Full-Time 57704 - 70528 Β£ / year (est.) No working from home possible
Arrow Global Group

At a Glance

  • Tasks: Lead and improve IT services across multiple sites while managing distributed teams.
  • Company: Arrow Global Group, a dynamic company based in Manchester, UK.
  • Benefits: Competitive salary, opportunities for growth, and a collaborative work environment.
  • Other info: Hands-on leadership role with a focus on security and service excellence.
  • Why this job: Make a significant impact on IT service delivery and enhance user experience globally.
  • Qualifications: Strong IT service management skills and experience in stakeholder engagement.

The predicted salary is between 57704 - 70528 Β£ per year.

Arrow Global Group in Manchester, UK seeks a Head of IT Service Desk to design, deliver and continually improve IT services across six sites. You will lead geographically distributed teams, balancing strategic vision with practical delivery to ensure executive-level support and end-user experience. This hands-on leadership role requires strong IT service management, security focus, and stakeholder engagement to drive service excellence across all locations, including international offices.

Director of Global IT Service Delivery employer: Arrow Global Group

Arrow Global Group is an exceptional employer located in the vibrant city of Manchester, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and a supportive environment that values diversity and inclusion. Joining our team means being part of a forward-thinking organisation dedicated to making a meaningful impact in the Financial Services sector.

Arrow Global Group

Contact Details:

Arrow Global Group Recruitment Team

We think you need these skills to ace Director of Global IT Service Delivery

IT Service Management
Leadership Skills
Stakeholder Engagement
Service Delivery
Strategic Vision
End-User Experience
Security Focus