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For Companies At a Glance
- Tasks: Support sales processes, manage customer inquiries, and maintain relationships.
- Company: Join Arrow ECS, a global leader in IT solutions and innovation.
- Benefits: Dynamic work environment, career growth, and modern benefits package.
- Why this job: Be part of a collaborative culture and work with top-tier IT vendors.
- Qualifications: Experience in sales support and a customer-focused mindset.
- Other info: Remote work opportunity with all tools provided for success.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Inside Sales Representative role at Arrow Electronics (Arrow ECS).
Role Overview
As an Inside Sales Representative for Citrix within the Infrastructure Business Unit, you will play a key role in supporting our sales and administrative processes from quotation through to order fulfillment. You will work closely with Field Sales colleagues to ensure customers receive timely, accurate service and support. You will serve as the primary point of contact for customer inquiries, handle pricing and product questions, and help identify sales opportunities. Collaboration with Business Development Managers and other internal teams is essential to deliver a seamless customer experience.
What You Will Be Doing
- Preparing and managing customer quotations.
- Accurately processing incoming customer orders.
- Responding to queries regarding pricing, product availability, and order status.
- Acting as the main point of contact for daily customer inquiries.
- Maintaining proactive communication on open quotes and opportunities.
- Supporting the development and maintenance of long-term customer relationships.
- Liaising with internal departments such as Credit Management and Customer Services.
- Managing after-sales support (e.g., back orders, issue resolution) and administrative follow-up.
- Using CRM and administrative systems to ensure records are accurate and up-to-date.
Who We Are Looking For
- Proven experience in order processing, sales support, or inside sales.
- Strong attention to detail and accuracy.
- A customer- and service-oriented mindset.
- Ability to prioritise tasks and work flexibly in a dynamic environment.
What We Offer
- A fast-growing and dynamic work environment within a global technology distributor.
- The chance to work with top-tier IT vendors in the networking and security space.
- Exposure to innovative and emerging technologies.
- A collaborative culture where your ideas, input, and development are valued.
- Career growth opportunities, both financially and professionally.
- Supportive, professional, and enthusiastic colleagues.
- All the tools you need to succeed, including a laptop and mobile phone.
- A comprehensive and modern benefits package.
Additional Details
Location: UK-United Kingdom – Remote
Time Type: Full time
Job Category: Sales
Seniorities and Employment Type
- Senioriy level: Entry level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Technology, Information and Internet
Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunities for all qualified persons.
Location: London, England, United Kingdom; Remote options may apply.
Start date and other details may be included in the posting as needed by the hiring team.
Note
This posting reflects the responsibilities and requirements for the Inside Sales Representative role and does not include extraneous or unrelated job postings.
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Inside Sales Representative employer: Arrow Electronics
Contact Detail:
Arrow Electronics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even through mutual contacts. A friendly chat can sometimes lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research Arrow ECS and understand their products and services. The more you know, the better you can showcase how you can contribute to their team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Inside Sales Representative role. Highlight your experience in order processing and sales support to make a strong impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace Inside Sales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your order processing and sales support experience, as well as any customer service roles you've had. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the Inside Sales Representative role and how your background aligns with what we're looking for. Keep it concise but engaging – we love a good story!
Showcase Your Attention to Detail: Since accuracy is key in this role, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate candidates who take pride in their work and pay attention to the little things!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Arrow Electronics
✨Know Your Products
Familiarise yourself with the products and services offered by Arrow ECS, especially those related to Citrix. Understanding the features, benefits, and potential customer queries will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Sales Skills
Prepare examples from your past experience that highlight your order processing and sales support skills. Be ready to discuss how you've successfully managed customer inquiries and maintained relationships, as this is crucial for the Inside Sales Representative role.
✨Emphasise Team Collaboration
Since collaboration with Field Sales colleagues and internal teams is key, think of instances where you've worked effectively in a team. Share how you’ve contributed to a seamless customer experience through teamwork and communication.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Arrow ECS. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
