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For Companies At a Glance
- Tasks: Support sales processes, manage customer inquiries, and maintain relationships.
- Company: Join Arrow ECS, a global leader in IT solutions and innovation.
- Benefits: Dynamic work environment, career growth, and modern benefits package.
- Why this job: Be part of a collaborative culture and work with cutting-edge technologies.
- Qualifications: Experience in sales support and a customer-focused mindset.
- Other info: Remote work opportunity with supportive colleagues and tools for success.
The predicted salary is between 28800 - 43200 £ per year.
Position: Inside Sales Representative Job Description:
About Arrow ECS
Arrow Enterprise Computing Solutions, a part of Arrow Electronics Inc. (NYSE: ARW), is a global value-added distributor delivering IT solutions to the professional reseller channel. We specialize in enterprise and mid-range computing products, services, and solutions tailored for value-added resellers, system integrators, and service providers. Arrow ECS applies a unique and innovative channel management strategy to support business growth and partner success.
Learn more at: www.arrow.com/ecs/uk
Role Overview
As an Inside Sales Representative for Citrix within the Infrastructure Business Unit, you will play a key role in supporting our sales and administrative processes from quotation through to order fulfillment. Working closely with Field Sales colleagues, you’ll ensure customers receive timely, accurate service and support.
You’ll serve as a primary point of contact for customer inquiries, handle pricing and product questions, and help identify sales opportunities. Collaboration with our Business Development Managers and other internal teams is essential to deliver a seamless customer experience.
What You Will Be Doing:
- Preparing and managing customer quotations.
- Accurately processing incoming customer orders.
- Responding to queries regarding pricing, product availability, and order status.
- Acting as the main point of contact for daily customer inquiries.
- Maintaining proactive communication on open quotes and opportunities.
- Supporting the development and maintenance of long-term customer relationships.
- Liaising with internal departments such as Credit Management and Customer Services.
- Managing after-sales support (e.g., back orders, issue resolution) and administrative follow-up.
- Using CRM and administrative systems to ensure records are accurate and up-to-date.
Who We Are Looking For:
- Proven experience in order processing, sales support, or inside sales.
- Strong attention to detail and accuracy.
- A customer-and service-oriented mindset.
- Ability to prioritise tasks and work flexibly in a dynamic environment.
What We Offer:
- A fast-growing and dynamic work environment within a global technology distributor.
- The chance to work with top-tier IT vendors in the networking and security space.
- Exposure to innovative and emerging technologies.
- A collaborative culture where your ideas, input, and development are valued.
- Career growth opportunities, both financially and professionally.
- Supportive, professional, and enthusiastic colleagues.
- All the tools you need to succeed, including a laptop and mobile phone.
- A comprehensive and modern benefits package.
Do you see yourself as our future colleague? If yes – send us your application!
Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunities for all qualified persons.
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Location: UK-United Kingdom – Remote Time Type: Full time Job Category: Sales
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Inside Sales Representative employer: Arrow Electronics
Contact Detail:
Arrow Electronics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even through mutual contacts. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Arrow ECS and its products. Knowing the ins and outs of what we do will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Inside Sales Representative role. Highlight your customer service skills and sales support experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank you email can leave a lasting impression and shows your enthusiasm for the role.
We think you need these skills to ace Inside Sales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your order processing and sales support experience, as well as any customer service roles you've had. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the Inside Sales Representative role and how your background aligns with what we're looking for. Keep it concise but engaging – we love a good story!
Showcase Your Attention to Detail: Since accuracy is key in this role, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate candidates who take pride in their work and pay attention to the little things!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Arrow Electronics
✨Know Your Products
Familiarise yourself with the products and services offered by Arrow ECS, especially those related to Citrix. Understanding the features, benefits, and potential customer queries will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Sales Skills
Prepare examples from your past experience that highlight your order processing and sales support skills. Be ready to discuss how you've successfully managed customer inquiries and maintained relationships, as this is crucial for the Inside Sales Representative role.
✨Emphasise Team Collaboration
Since the role involves working closely with Field Sales colleagues and other internal teams, be prepared to discuss your experience in collaborative environments. Share specific instances where teamwork led to successful outcomes, showcasing your ability to contribute to a seamless customer experience.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you gauge if the company aligns with your career aspirations.
