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For Companies At a Glance
- Tasks: Support the Customer Service Team with inquiries, projects, and report analysis.
- Company: Join a dynamic team in Brazil focused on customer satisfaction and service excellence.
- Benefits: Enjoy a transportation voucher and cafeteria access (subject to COVID-19 guidelines).
- Why this job: Gain hands-on experience in customer service while developing valuable skills in a supportive environment.
- Qualifications: Pursuing a degree in Business or related field; advanced English and MS Office skills required.
- Other info: Part-time position located in São Paulo, perfect for students looking to balance work and studies.
Position:
Student (Estágio no Departamento de Suporte ao Cliente)
Job Description:
What You\’ll Be Doing:
This student position will provide support to the Customer Service Team in Brazil in a great variety of tasks.
Responsibilities include, but are not limited to:
- Contact and respond inquires of internal and external clients.
- Support Customer Services group with a variety of projects.
- Analyze, maintain and monitor reports.
What We Are Looking For:
- Studying the second or third grade of a bachelor\’s degree in Business, International Trade, International Relations or related field.
- Advanced English required (both spoken and written).
- Proficient with MS Office, especially with Excel
- Ability to prioritize based on opportunities and effectively multitask
- Customer Service and detail-oriented mind set.
- Ability to identify and resolve problems proactively
The Skills That Will Help You Succeed Even More:
- Customer service experience
What\’s In It For You:
- Transportation Voucher
- Cafeteria (availability subject to COVID-19 office guidelines)
Annual Hiring Range/Hourly Rate:
– R$19,499.96
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location:
BR-SP-Sao Paulo, Brazil (Rua Jose Gomes Falcao) (inactive)
Time Type:
Part time
Job Category:
Business Support
Student (Estágio no Departamento de Suporte ao Cliente) employer: Arrow Electronics, Inc.
Contact Detail:
Arrow Electronics, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student (Estágio no Departamento de Suporte ao Cliente)
✨Tip Number 1
Foque em desenvolver suas habilidades de atendimento ao cliente. Experiências anteriores, mesmo que informais, podem ser muito valiosas. Considere fazer um trabalho voluntário ou um estágio em uma área relacionada para ganhar essa experiência.
✨Tip Number 2
Aprimore seu inglês, tanto falado quanto escrito. Pratique conversas com amigos ou participe de grupos de estudo. Isso não só ajudará na entrevista, mas também será essencial para o dia a dia no trabalho.
✨Tip Number 3
Familiarize-se com o MS Office, especialmente o Excel. Existem muitos tutoriais online gratuitos que podem te ajudar a se sentir mais confortável com essas ferramentas, o que pode te dar uma vantagem durante o processo seletivo.
✨Tip Number 4
Prepare-se para demonstrar sua capacidade de resolver problemas de forma proativa. Pense em exemplos específicos de situações em que você identificou e resolveu um problema, pois isso pode ser um ponto forte durante a entrevista.
We think you need these skills to ace Student (Estágio no Departamento de Suporte ao Cliente)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the position. Familiarize yourself with the tasks involved in supporting the Customer Service Team and how your skills align with these requirements.
Tailor Your CV: Customize your CV to highlight relevant experiences, especially any customer service roles or projects that demonstrate your ability to multitask and prioritize effectively. Mention your proficiency in MS Office, particularly Excel.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive problem-solving abilities. Mention your academic background and how it relates to the role, emphasizing your advanced English skills.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no grammatical errors and that your documents are clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Arrow Electronics, Inc.
✨Prepare for Customer Service Scenarios
Think about common customer service situations and how you would handle them. Be ready to share examples from your past experiences or even hypothetical scenarios that demonstrate your problem-solving skills.
✨Showcase Your Multitasking Abilities
Since the role requires effective multitasking, prepare to discuss how you've successfully managed multiple tasks in previous roles or projects. Use specific examples to illustrate your ability to prioritize and stay organized.
✨Demonstrate Your Proficiency in Excel
As proficiency in MS Office, especially Excel, is crucial for this position, be prepared to discuss your experience with Excel. Mention any specific functions or tools you are familiar with that could be relevant to the job.
✨Highlight Your Communication Skills
Since advanced English is required, practice articulating your thoughts clearly and confidently. Be ready to discuss how you effectively communicate with both internal and external clients, showcasing your customer service mindset.
