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- Tasks: Support sales in cybersecurity services and onboard new customers across EMEA.
- Company: Arrow Electronics delivers innovative IT solutions to tackle complex business challenges.
- Benefits: Enjoy competitive pay, a supportive team, and opportunities for professional growth.
- Why this job: Join a dynamic team and make an impact in the fast-paced cybersecurity field.
- Qualifications: Strong understanding of security solutions and good English skills; German is a plus.
- Other info: This role offers remote work flexibility and a chance to shape your career.
The predicted salary is between 36000 - 60000 £ per year.
Position:
Security Services Field Success Representative
Job Description:
Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market.
Learn .
SECURITY SERVICES FIELD SUCCESS REPRESENTATIVE
What will you be doing at Arrow?
- Provide pre-sales technical support and assist sales staff in selling Managed and Advanced Support services for cybersecurity products.
- Facilitating the onboarding of new customers by acting as a liaison between the Arrow sales and services delivery teams.
- Answer routine technical questions about Managed and Advanced Support services for resellers and Arrow sales representatives.
- Act as an internal/external escalation point in case of delivery issues related to Managed and Advanced Support services.
- Responsibility is EMEA-wide with an additional focus on a specific list of countries.
- This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.
What are we looking for?
- You possess sound comprehension of prevalent security architectures and solutions (e.g. endpoint protection, email security, web/network protection, zero-trust network access).
- You are capable of articulating the primary benefits for the end-user, in addition to the predominant challenges encountered when utilizing these solutions.
- Has technical and sales acumen.
- Able to work independently with minimal guidance
- Acts as an informal resource for colleagues
- Identifies and resolves key issues and patterns from partial/conflicting data
- Takes a broad perspective to problems and spots new, less obvious solutions
- A good level of English proficiency is mandatory. German language proficiency would be a distinct advantage.
What is in it for you?
- Competitive and attractive employee compensation package
- Reliable & trusting work environment
- Cooperative team with flat structures and communication
- Professional and personal development
Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.
Do you see yourself as our future colleague? If yes – send us your application.
#LI-MW2
Location:
UK-United Kingdom – Remote
Time Type:
Full time
Job Category:
Sales
Security Services Field Success Representative employer: Arrow Electronics, Inc.
Contact Detail:
Arrow Electronics, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Services Field Success Representative
✨Tip Number 1
Familiarise yourself with the latest cybersecurity trends and solutions. Being well-versed in endpoint protection, email security, and zero-trust network access will help you stand out during interviews and discussions.
✨Tip Number 2
Network with professionals in the cybersecurity field. Attend industry events or webinars to connect with potential colleagues and learn more about the challenges they face, which can give you valuable insights for your application.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully resolved technical issues or supported sales efforts. This will demonstrate your problem-solving skills and ability to work independently, which are key for this role.
✨Tip Number 4
If you speak German, make sure to highlight this in conversations or interviews. It could be a significant advantage given the EMEA focus of the role, and it shows your ability to engage with a broader range of clients.
We think you need these skills to ace Security Services Field Success Representative
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Security Services Field Success Representative. Familiarise yourself with cybersecurity products and the specific services mentioned in the job description.
Tailor Your CV: Highlight your technical skills and sales experience relevant to the role. Emphasise your understanding of security architectures and solutions, as well as any previous experience in pre-sales support or customer onboarding.
Craft a Compelling Cover Letter: In your cover letter, explain why you are a great fit for Arrow. Mention your ability to articulate benefits and challenges of cybersecurity solutions, and provide examples of how you've successfully resolved issues in past roles.
Showcase Language Skills: If you have proficiency in German, be sure to mention it prominently in your application. Highlighting your language skills can set you apart from other candidates, especially since it's noted as an advantage for this position.
How to prepare for a job interview at Arrow Electronics, Inc.
✨Understand the Security Landscape
Make sure you have a solid grasp of current security architectures and solutions. Be prepared to discuss endpoint protection, email security, and zero-trust network access, as these are key areas for the role.
✨Showcase Your Technical and Sales Skills
Demonstrate your ability to blend technical knowledge with sales acumen. Prepare examples of how you've successfully supported sales teams in the past, particularly in a technical capacity.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think about how you would handle delivery issues or customer onboarding challenges, and be ready to articulate your thought process.
✨Highlight Your Communication Skills
Since this role involves liaising between teams, emphasise your communication abilities. Be ready to discuss how you’ve effectively communicated complex technical information to non-technical stakeholders.
