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- Tasks: Support and manage NetApp systems, ensuring smooth operations and customer satisfaction.
- Company: Join Arrow ECS, a leader in IT solutions, dedicated to innovation and customer service.
- Benefits: Enjoy competitive salary, remote work, skill development, and personal tech perks.
- Why this job: Be part of a dynamic team, grow your IT skills, and make a real impact.
- Qualifications: ICT education, 2 years experience in data storage, and strong communication skills required.
- Other info: This role offers opportunities for advancement and a commitment to diversity.
The predicted salary is between 28800 - 48000 £ per year.
Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group, provides IT professionals (service companies, editors and integrators) with global technological solutions associated with training and service offerings, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and cloud solutions.
As part of its growth, ARROW ECS is strengthening its teams and is looking for a NetApp technical administrator. The NetApp technical administrator is responsible for delivering proactive and preventive support on NetApp systems. The role requires a deep understanding of the company's offerings for NetApp managed Services and the NetApp portfolio. You will work closely with the Arrow technical Support team and our customers. The ideal candidate should be highly motivated, with a passion for IT services and technologies and the ambition to grow.
What you will do:
- Continuity of NetApp systems installed at our customers' premises and/or Cloud
- Executing Central Deployment Services
- Reporting activities on a monthly basis to our customers
- Acting on system alerts/support tickets and/or customer (change) requests
- Act as the technical contact person/advisor for our customers
- Collaborating with internal teams such as engineering and support and NetApp support centre to provide a high-quality customer experience
- Keeping up to date with industry trends, technology trends and the NetApp Roadmap to enhance customer experience
Who we are looking for:
- Education in ICT
- At least 2 years of experience with similar responsibilities, focusing on data storage or managed services
- Good knowledge of NetApp products and services, including data storage and data management solutions or willingness to learn through internal education/learning on the job
- Knowledge of Cloud technologies (Azure, AWS or Google) is preferred
- Knowledge of ITIL/AGILE is nice to have for future growth
- Excellent communication and interpersonal skills, with the ability to effectively communicate complex technical information to non-technical customers
- Ability to work independently and in an international team environment
- Ability to prioritise tasks and meet deadlines, with a strong sense of urgency and attention to detail
- Fluent English
What we offer:
- Competitive salary
- Ability to further develop your skills, knowledge, new certificates
- Structure where you can advance based on your interests
- Personal computer, phone
Do you see yourself as our future colleague? If yes, send us your application. Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.
NetApp Engineer employer: Arrow Electronics, Inc.
Contact Detail:
Arrow Electronics, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NetApp Engineer
✨Tip Number 1
Familiarise yourself with the latest NetApp products and services. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Arrow ECS on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Stay updated on industry trends related to data storage and cloud technologies. Being knowledgeable about current developments will allow you to engage in meaningful conversations during interviews.
✨Tip Number 4
Prepare to discuss your experience with ITIL and AGILE methodologies, even if it's just a basic understanding. This shows your willingness to grow and adapt within the role, aligning with the company's future growth plans.
We think you need these skills to ace NetApp Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the NetApp Engineer position. Understand the key responsibilities and required skills, such as knowledge of NetApp products and cloud technologies.
Tailor Your CV: Customise your CV to highlight relevant experience in data storage, managed services, and any specific projects involving NetApp systems. Use keywords from the job description to ensure your CV aligns with what the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT services and technologies. Mention your motivation to grow within the role and how your skills can contribute to Arrow's success. Be sure to address how you meet the qualifications listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the technical nature of the role.
How to prepare for a job interview at Arrow Electronics, Inc.
✨Showcase Your Technical Knowledge
Make sure to brush up on your knowledge of NetApp products and services. Be prepared to discuss specific features and benefits, as well as how they relate to the company's offerings. This will demonstrate your expertise and enthusiasm for the role.
✨Communicate Clearly
Since the role involves explaining complex technical information to non-technical customers, practice articulating your thoughts clearly and concisely. Use simple language and avoid jargon when possible to ensure your points are easily understood.
✨Demonstrate Problem-Solving Skills
Prepare examples of past experiences where you successfully resolved technical issues or improved processes. Highlight your ability to act on system alerts and support tickets, showcasing your proactive approach to problem-solving.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest trends in data storage, cloud technologies, and ITIL/AGILE methodologies. Showing that you are knowledgeable about current developments will reflect your commitment to continuous learning and growth in the field.
