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- Tasks: Lead the design of innovative managed service solutions to drive revenue growth.
- Company: Arrow ECS delivers cutting-edge IT solutions to tackle complex business challenges.
- Benefits: Enjoy a competitive salary, a supportive work environment, and opportunities for professional growth.
- Why this job: Join a dynamic team focused on innovation and making a real impact in the tech industry.
- Qualifications: 12+ years in managed services with strong communication and product management skills required.
- Other info: Arrow promotes diversity and inclusion, welcoming applications from all qualified individuals.
The predicted salary is between 43200 - 72000 £ per year.
Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market.
As a part of the Arrow Managed Services team, the Managed Services Solution Architect will lead the build of value-centric solutions to drive revenue growth and market share for Arrow ECS in the EMEA region. Demonstrating an innovative and results-oriented approach, you will support the establishment of Arrow as a Managed Services Leader by architecting innovative Managed Service solutions that conceive and sustain high levels of business value for our channel partners and their end-customers.
What will you be doing at Arrow?
- Centralize market feedback and collaborate with the regional and country leaders for establishing and prioritizing managed service development initiatives.
- For the shortlisted initiatives, define the design of the to-be managed services and establish the key requirements, technical set-up and estimate associated level of efforts and costs.
- Define and deploy the technical and functional enhancement roadmap of Arrow ECS managed service platform (Arrow Xpand).
- Define services KPI and monitor performance of the Manage Service platform and third-party delivery partners for ensuring SLAs are met.
- Work with development resources to define the right delivery approach including processes, platform requirements and partners.
- Lead technical discussions during key customer workshops, and act as a technical expert for supporting the conversion of managed service opportunities into tangible projects and sales wins.
- Provide technical input for educating our sales workforce on how to position the Manage Service and build customer value, driving revenue growth.
- Provide input into and collaborate with the Service Solution Manager for establishing the value proposition and service pricing.
What are we looking for?
- 12+ years' experience in leading, implementing, and deploying innovative managed service initiatives.
- Established track records of collaborating with clients for driving Manage Service business value and closing deals from a solution architecture standpoint.
- Service design, integration, implementation and lifecycle management including development of performance metrics.
- Experience of working within a matrix organization.
- Product management or portfolio management experience preferred.
- Prior experience around driving GTM plan and business strategy for managed services offerings for SaaS products.
- Strong attention to detail.
- Strong communications skills (verbal and written) - must be able to communicate at a business and technical level with internal teams, customers, partners and executives.
- Track record creating product from concept to market success.
- Experience with managing a network of third-party delivery partners and external development resources.
What is in it for you?
- Competitive and attractive employee compensation package.
- Reliable & trusting work environment.
- Cooperative team with flat structures and communication.
- Professional and personal development.
Do you see yourself as our future colleague? If yes - send us your application. Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.
Managed Services Solution Architect employer: Arrow Electronics, Inc.
Contact Detail:
Arrow Electronics, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Managed Services Solution Architect
✨Tip Number 1
Network with professionals in the managed services sector. Attend industry events, webinars, or local meetups to connect with people who work at Arrow or similar companies. This can give you insights into the company culture and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with Arrow's Managed Services offerings and their competitors. Understanding the market landscape will help you articulate how your experience aligns with their needs during interviews or networking conversations.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven managed service initiatives in the past. Be ready to explain your approach to solution architecture and how it has led to successful outcomes for clients.
✨Tip Number 4
Showcase your ability to collaborate across teams. Highlight experiences where you've worked with sales, development, and external partners to deliver successful projects, as this is crucial for the role at Arrow.
We think you need these skills to ace Managed Services Solution Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 12+ years of experience in managed services and solution architecture. Focus on specific achievements that demonstrate your ability to drive business value and close deals.
Craft a Compelling Cover Letter: In your cover letter, express your passion for innovative IT solutions and how your background aligns with Arrow's mission. Mention your experience in collaborating with clients and driving managed service initiatives.
Showcase Relevant Skills: Emphasise your strong communication skills and attention to detail. Provide examples of how you've successfully communicated complex technical concepts to various stakeholders, including customers and executives.
Highlight Technical Expertise: Detail your experience with service design, integration, and lifecycle management. Include any relevant metrics or KPIs you've developed to measure performance in previous roles, as this will resonate with the responsibilities outlined in the job description.
How to prepare for a job interview at Arrow Electronics, Inc.
✨Understand the Role
Make sure you have a solid grasp of what a Managed Services Solution Architect does. Familiarise yourself with the key responsibilities outlined in the job description, such as defining service KPIs and collaborating with regional leaders.
✨Showcase Your Experience
Prepare to discuss your 12+ years of experience in managed services. Highlight specific projects where you've driven business value and closed deals, as this will demonstrate your capability to meet the company's needs.
✨Communicate Effectively
Since strong communication skills are essential for this role, practice articulating complex technical concepts in a way that is understandable to both technical and non-technical audiences. This will show your ability to bridge gaps between teams.
✨Prepare Questions
Have insightful questions ready about Arrow's managed services strategy and how they measure success. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
