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- Tasks: Support sales processes, manage customer inquiries, and maintain relationships.
- Company: Join Arrow ECS, a global leader in IT solutions and distribution.
- Benefits: Dynamic work environment, career growth, and modern benefits package.
- Why this job: Be part of a collaborative culture and work with top-tier IT vendors.
- Qualifications: Experience in sales support and a customer-focused mindset.
- Other info: Remote work opportunity with all tools provided for success.
The predicted salary is between 28800 - 43200 £ per year.
Position:
Inside Sales Representative
Job Description:
About Arrow ECS
Arrow Enterprise Computing Solutions, a part of Arrow Electronics Inc. (NYSE: ARW), is a global value-added distributor delivering IT solutions to the professional reseller channel. We specialize in enterprise and mid-range computing products, services, and solutions tailored for value-added resellers, system integrators, and service providers. Arrow ECS applies a unique and innovative channel management strategy to support business growth and partner success.
Learn more at: Overview
As an Inside Sales Representative for Citrix within the Infrastructure Business Unit, you will play a key role in supporting our sales and administrative processes from quotation through to order fulfillment. Working closely with Field Sales colleagues, you\’ll ensure customers receive timely, accurate service and support.
You\’ll serve as a primary point of contact for customer inquiries, handle pricing and product questions, and help identify sales opportunities. Collaboration with our Business Development Managers and other internal teams is essential to deliver a seamless customer experience.
What You Will Be Doing:
- Preparing and managing customer quotations.
- Accurately processing incoming customer orders.
- Responding to queries regarding pricing, product availability, and order status.
- Acting as the main point of contact for daily customer inquiries.
- Maintaining proactive communication on open quotes and opportunities.
- Supporting the development and maintenance of long-term customer relationships.
- Liaising with internal departments such as Credit Management and Customer Services.
- Managing after-sales support (e.g. back orders, issue resolution) and administrative follow-up.
- Using CRM and administrative systems to ensure records are accurate and up-to-date.
Who We Are Looking For:
- Proven experience in order processing, sales support, or inside sales.
- Strong attention to detail and accuracy.
- A customer- and service-oriented mindset.
- Ability to prioritise tasks and work flexibly in a dynamic environment.
What We Offer:
- A fast-growing and dynamic work environment within a global technology distributor.
- The chance to work with top-tier IT vendors in the networking and security space.
- Exposure to innovative and emerging technologies.
- A collaborative culture where your ideas, input, and development are valued.
- Career growth opportunities, both financially and professionally.
- Supportive, professional, and enthusiastic colleagues.
- All the tools you need to succeed, including a laptop and mobile phone.
- A comprehensive and modern benefits package.
Do you see yourself as our future colleague? If yes – send us your application!
Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunities for all qualified persons.
#LI-DK1
Location:
UK-United Kingdom – Remote
Time Type:
Full time
Job Category:
Sales
Inside Sales Representative employer: Arrow Electronics, Inc.
Contact Detail:
Arrow Electronics, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Inside Sales Representative role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research Arrow ECS and understand their products and services. Be ready to discuss how your experience aligns with their needs, especially in sales support and customer service.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your skills and how they can benefit Arrow ECS. Role-play with a friend or record yourself to refine your delivery and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Arrow ECS.
We think you need these skills to ace Inside Sales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Inside Sales Representative role. Highlight any relevant sales support or order processing experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your customer-oriented mindset aligns with our values at Arrow ECS.
Showcase Your Attention to Detail: In this role, accuracy is key. Use your application to demonstrate your strong attention to detail—whether it's through your CV formatting or by providing specific examples of your past work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Arrow Electronics, Inc.
✨Know Your Products Inside Out
As an Inside Sales Representative, you'll be dealing with customer inquiries about pricing and product availability. Make sure you research the products Arrow ECS offers, especially those related to Citrix. This knowledge will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Customer Service Skills
Since this role is all about supporting customers and maintaining relationships, be prepared to share examples of how you've successfully handled customer queries or resolved issues in the past. Highlight your service-oriented mindset and how it aligns with Arrow's commitment to a seamless customer experience.
✨Demonstrate Your Attention to Detail
Attention to detail is crucial for processing orders and managing quotations accurately. During the interview, mention specific instances where your attention to detail made a difference in your previous roles. This will show that you understand the importance of accuracy in sales support.
✨Prepare for Dynamic Scenarios
The job requires flexibility in a fast-paced environment. Think of examples from your past experiences where you had to prioritise tasks or adapt quickly to changes. Discussing these scenarios will illustrate your ability to thrive in a dynamic setting, which is key for success at Arrow ECS.