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- Tasks: Support sales processes and manage customer inquiries in a dynamic environment.
- Company: Join Arrow ECS, a global leader in IT solutions and distribution.
- Benefits: Enjoy a modern benefits package, career growth, and a collaborative culture.
- Why this job: Be part of a fast-paced team and work with top-tier IT vendors.
- Qualifications: Experience in sales support and a customer-focused mindset are essential.
- Other info: Work remotely with supportive colleagues and all the tools you need to succeed.
The predicted salary is between 28800 - 48000 £ per year.
Position:
Inside Sales Representative
Job Description:
About Arrow ECS
Arrow Enterprise Computing Solutions, a part of Arrow Electronics Inc. (NYSE: ARW), is a global value-added distributor delivering IT solutions to the professional reseller channel. We specialize in enterprise and mid-range computing products, services, and solutions tailored for value-added resellers, system integrators, and service providers. Arrow ECS applies a unique and innovative channel management strategy to support business growth and partner success.
Learn more at: Overview
As an Inside Sales Representative for Citrix within the Infrastructure Business Unit, you will play a key role in supporting our sales and administrative processes from quotation through to order fulfillment. Working closely with Field Sales colleagues, you\’ll ensure customers receive timely, accurate service and support.
You\’ll serve as a primary point of contact for customer inquiries, handle pricing and product questions, and help identify sales opportunities. Collaboration with our Business Development Managers and other internal teams is essential to deliver a seamless customer experience.
What You Will Be Doing:
- Preparing and managing customer quotations.
- Accurately processing incoming customer orders.
- Responding to queries regarding pricing, product availability, and order status.
- Acting as the main point of contact for daily customer inquiries.
- Maintaining proactive communication on open quotes and opportunities.
- Supporting the development and maintenance of long-term customer relationships.
- Liaising with internal departments such as Credit Management and Customer Services.
- Managing after-sales support (e.g. back orders, issue resolution) and administrative follow-up.
- Using CRM and administrative systems to ensure records are accurate and up-to-date.
Who We Are Looking For:
- Proven experience in order processing, sales support, or inside sales.
- Strong attention to detail and accuracy.
- A customer- and service-oriented mindset.
- Ability to prioritise tasks and work flexibly in a dynamic environment.
What We Offer:
- A fast-growing and dynamic work environment within a global technology distributor.
- The chance to work with top-tier IT vendors in the networking and security space.
- Exposure to innovative and emerging technologies.
- A collaborative culture where your ideas, input, and development are valued.
- Career growth opportunities, both financially and professionally.
- Supportive, professional, and enthusiastic colleagues.
- All the tools you need to succeed, including a laptop and mobile phone.
- A comprehensive and modern benefits package.
Do you see yourself as our future colleague? If yes – send us your application!
Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunities for all qualified persons.
#LI-DK1
Location:
UK-United Kingdom – Remote
Time Type:
Full time
Job Category:
Sales
Inside Sales Representative employer: Arrow Electronics, Inc
Contact Detail:
Arrow Electronics, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even through mutual contacts. A friendly chat can sometimes lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially in the IT space. Knowing your stuff will impress the hiring managers and show them you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Inside Sales Representative role. Highlight your customer service skills and any relevant sales support experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Arrow ECS!
We think you need these skills to ace Inside Sales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your order processing and sales support experience, as well as any customer service roles you've had. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Inside Sales Representative role and how your background aligns with what we're looking for. Keep it friendly and professional – we love a personal touch!
Showcase Your Attention to Detail: Since accuracy is key in this role, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate candidates who take pride in their work and pay attention to the little things!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Arrow Electronics, Inc
✨Know Your Products Inside Out
As an Inside Sales Representative, you'll be dealing with customer inquiries about pricing and product availability. Make sure you research the products Arrow ECS offers, especially those related to Citrix. Familiarise yourself with their features, benefits, and any recent updates to show that you're knowledgeable and ready to assist customers.
✨Master the Art of Communication
Since you'll be the main point of contact for customer inquiries, practice clear and concise communication. Prepare to articulate how you would handle common customer questions or issues. Role-playing with a friend can help you refine your responses and boost your confidence.
✨Showcase Your Customer Service Skills
Highlight your customer-oriented mindset during the interview. Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to maintaining long-term relationships and ensuring customer satisfaction.
✨Be Ready to Discuss CRM Systems
Since managing records accurately is crucial for this role, brush up on your knowledge of CRM systems. Be prepared to discuss any experience you have with these tools and how you've used them to improve sales processes or customer interactions in previous roles.