At a Glance
- Tasks: Drive revenue growth by managing relationships with customers and partners in the tech industry.
- Company: Join Arrow ECS, a global leader in innovative IT solutions and cloud management.
- Benefits: Enjoy competitive pay, remote work options, and a supportive team environment.
- Why this job: Be part of a dynamic team that values personal development and fosters inclusivity.
- Qualifications: Experience in sales or customer service, with strong relationship-building skills required.
- Other info: Willingness to travel up to 30% for partner meetings and events.
The predicted salary is between 43200 - 72000 £ per year.
Position:
Channel Sales EMEA
Job Description:
Job Description
Arrow\’s Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world\’s leading technology manufacturers and their channel partners that serve commercial and government markets.
CloudHealth is a market leading Cloud Management Platform (CMP) and FinOps solution that simplifies cloud financial management, makes sense of cloud data and optimizes spend across your multi-cloud environment.
Find more information about us on our page: arrow.com/globalecs/
And watching the following Arrow Corporate Video – YouTube
SENIOR CUSTOMER SUCCESS MANAGER
Arrow\’s Enterprise Computing Solutions is looking for a Senior Customer Success Manager. The primary objective of this role is to drive monthly/annual recurring revenue via CloudHealth\’s customers and Managed Services Provider partners. You will be accountable for quarterly revenue targets and pipeline forecasting, which are based on monthly recurring revenue (MRR).
What will you be doing at Arrow ECS?
- You will be responsible for developing, managing, and creating the relationship between Arrow Global services and potential customers.
- Identify new business opportunities – including new markets, growth areas, trends, customers, products, and services
- Collaborate and drive relationships with key stakeholders, both within the assigned customers/partners and appropriate Arrow sales teams will be an important to successful execution
- Forecast partner and customer MRR and drive collaborative pipeline generation activities
- Pricing and deal support across multiple customer / partner routes to market is required to ensure world class experiences for both our partners and customers
- Provide deal support on major/strategic opportunities that assigned partners and customers are working with. You are the main conduit in all things CloudHealth.
- Attend conferences, meetings, and industry events
What are we looking for?
- You have experience in a similar position within customer service, sales and/or business development within a relevant sector
- Can build and develop strategic business relationships
- You have interacted with high-level stakeholders from large accounts
- Strong knowledge of the market, and a good understanding of the added value that a distributor provides to the channel
- Willingness to travel up to 30% of time to partner meetings to support events, enablement, and pipeline generation
- Effective communication with people at all levels
- Fluency in English
What is in it for you?
- Competitive and attractive employee compensation package – salary consists of base and variable compensation
- Reliable & trusting work environment
- Cooperative team with flat structures and communication
- Professional and personal development
Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.
Do you see yourself as our future colleague? If yes – send us your application.
#LI-MW2
Location:
UK-United Kingdom – Remote
Time Type:
Full time
Job Category:
Sales
Channel Sales EMEA employer: Arrow Electronics, Inc.
Contact Detail:
Arrow Electronics, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Channel Sales EMEA
✨Tip Number 1
Familiarise yourself with CloudHealth and its offerings. Understanding the product inside out will not only help you in interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees of Arrow ECS on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your discussions.
✨Tip Number 3
Prepare to discuss your experience in building strategic business relationships. Think of specific examples where you've successfully managed high-level stakeholders, as this is crucial for the Channel Sales EMEA role.
✨Tip Number 4
Stay updated on industry trends and market dynamics related to cloud computing and distribution. Being knowledgeable about current events and future predictions can set you apart as a candidate who is proactive and well-informed.
We think you need these skills to ace Channel Sales EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, sales, and business development. Emphasise any previous roles where you built strategic relationships or interacted with high-level stakeholders.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Channel Sales EMEA position. Mention specific examples of how you've driven revenue or developed business opportunities in the past, aligning your skills with the job requirements.
Showcase Your Knowledge: Demonstrate your understanding of the market and the value of distribution in your application. This could be through mentioning relevant trends or experiences that relate to Arrow's services and CloudHealth.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Arrow Electronics, Inc.
✨Research the Company and Product
Before your interview, take some time to understand Arrow's Enterprise Computing Solutions and their CloudHealth platform. Familiarise yourself with their services, target markets, and recent developments in the industry. This knowledge will help you demonstrate your genuine interest and align your answers with the company's goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-world situations. Prepare examples from your past experiences where you've successfully identified business opportunities or built strategic relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Showcase Your Communication Skills
As the role involves interacting with high-level stakeholders, it's crucial to exhibit strong communication skills during the interview. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you would effectively communicate with both customers and internal teams to drive collaboration.
✨Demonstrate Your Market Knowledge
Highlight your understanding of the market and the value a distributor provides to the channel. Be ready to discuss current trends, challenges, and opportunities within the sector. This will show that you are not only qualified but also passionate about contributing to the company's success.