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- Tasks: Support sales with pre-sales technical assistance and onboarding new customers.
- Company: Arrow Electronics delivers innovative IT solutions to tackle complex business challenges.
- Benefits: Enjoy a competitive salary, remote work, and opportunities for professional growth.
- Why this job: Join a collaborative team in a dynamic environment focused on cybersecurity solutions.
- Qualifications: Strong understanding of security architectures and excellent communication skills required.
- Other info: Fluency in English is essential; German is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market.
What will you be doing at Arrow?
- Provide pre-sales technical support and assist sales staff in selling Managed and Advanced Support services for cybersecurity products.
- Facilitate the onboarding of new customers by acting as a liaison between the Arrow sales and services delivery teams.
- Answer routine technical questions about Managed and Advanced Support services for resellers and Arrow sales representatives.
- Act as an internal/external escalation point in case of delivery issues related to Managed and Advanced Support services.
Responsibility is EMEA-wide with an additional focus on a specific list of countries. This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.
What are we looking for?
- You possess sound comprehension of prevalent security architectures and solutions (e.g. endpoint protection, email security, web/network protection, zero-trust network access).
- You are capable of articulating the primary benefits for the end-user, in addition to the predominant challenges encountered when utilizing these solutions.
- Has technical and sales acumen.
- Able to work independently with minimal guidance.
- Acts as an informal resource for colleagues.
- Identifies and resolves key issues and patterns from partial/conflicting data.
- Takes a broad perspective to problems and spots new, less obvious solutions.
- A good level of English proficiency is mandatory. German language proficiency would be a distinct advantage.
What is in it for you?
- Competitive and attractive employee compensation package.
- Reliable & trusting work environment.
- Cooperative team with flat structures and communication.
- Professional and personal development.
Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.
Do you see yourself as our future colleague? If yes - send us your application.
ARW Services New models Field Success Representative employer: Arrow Electronics, Inc.
Contact Detail:
Arrow Electronics, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ARW Services New models Field Success Representative
✨Tip Number 1
Familiarise yourself with the latest cybersecurity trends and solutions, especially in areas like endpoint protection and zero-trust network access. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the cybersecurity field, particularly those who work with Arrow or similar companies. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully resolved technical issues or supported sales efforts in previous roles. Highlighting these experiences will showcase your problem-solving skills and sales acumen.
✨Tip Number 4
If you speak German, make sure to emphasise this skill during your interactions. It could set you apart from other candidates and show that you're equipped to handle the EMEA-wide responsibilities of the role.
We think you need these skills to ace ARW Services New models Field Success Representative
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the ARW Services New Models Field Success Representative. Familiarise yourself with the technical aspects of cybersecurity products and the sales process to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in sales or technical support, particularly in cybersecurity. Use specific examples to demonstrate your understanding of security architectures and your ability to articulate their benefits.
Craft a Compelling Cover Letter: Write a personalised cover letter that addresses why you are a great fit for Arrow Electronics. Mention your technical acumen, ability to work independently, and any language skills, especially if you speak German, as this is a distinct advantage.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for grammatical errors and ensure that your documents are clear and professional. A polished application reflects your attention to detail and commitment to quality.
How to prepare for a job interview at Arrow Electronics, Inc.
✨Understand the Technical Landscape
Familiarise yourself with prevalent security architectures and solutions, such as endpoint protection and zero-trust network access. Being able to discuss these topics confidently will demonstrate your technical acumen and understanding of the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully supported sales teams in the past. Highlight any specific achievements or strategies that helped close deals, especially in a technical context.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare examples of how you've identified and resolved issues in previous roles, particularly those related to customer onboarding or technical support.
✨Demonstrate Communication Skills
Since this role involves liaising between sales and services delivery teams, practice articulating complex technical concepts in simple terms. This will show your ability to communicate effectively with both technical and non-technical stakeholders.
