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- Tasks: Support sales with pre-sales technical assistance and customer onboarding.
- Company: Arrow Electronics delivers innovative IT solutions to tackle complex business challenges.
- Benefits: Enjoy competitive pay, a supportive work environment, and opportunities for personal growth.
- Why this job: Join a dynamic team focused on cybersecurity and make a real impact in the tech industry.
- Qualifications: Strong understanding of security solutions and excellent communication skills are essential.
- Other info: This role offers remote work flexibility and a chance to work across EMEA.
The predicted salary is between 28800 - 48000 £ per year.
Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market.
What will you be doing at Arrow?
- Provide pre-sales technical support and assist sales staff in selling Managed and Advanced Support services for cybersecurity products.
- Facilitate the onboarding of new customers by acting as a liaison between the Arrow sales and services delivery teams.
- Answer routine technical questions about Managed and Advanced Support services for resellers and Arrow sales representatives.
- Act as an internal/external escalation point in case of delivery issues related to Managed and Advanced Support services.
Responsibility is EMEA-wide with an additional focus on a specific list of countries. This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.
What are we looking for?
- You possess sound comprehension of prevalent security architectures and solutions (e.g. endpoint protection, email security, web/network protection, zero-trust network access).
- You are capable of articulating the primary benefits for the end-user, in addition to the predominant challenges encountered when utilizing these solutions.
- Has technical and sales acumen.
- Able to work independently with minimal guidance.
- Acts as an informal resource for colleagues.
- Identifies and resolves key issues and patterns from partial/conflicting data.
- Takes a broad perspective to problems and spots new, less obvious solutions.
- A good level of English proficiency is mandatory. German language proficiency would be a distinct advantage.
What is in it for you?
- Competitive and attractive employee compensation package.
- Reliable & trusting work environment.
- Cooperative team with flat structures and communication.
- Professional and personal development.
Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.
Do you see yourself as our future colleague? If yes - send us your application.
ARW Services New models Field Success Representative employer: Arrow Electronics, Inc
Contact Detail:
Arrow Electronics, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ARW Services New models Field Success Representative
✨Tip Number 1
Familiarise yourself with the latest cybersecurity trends and solutions. Being well-versed in endpoint protection, email security, and zero-trust network access will help you stand out during interviews and discussions.
✨Tip Number 2
Network with professionals in the cybersecurity field. Attend industry events or webinars to connect with potential colleagues and gain insights into the role, which can give you an edge when applying.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully resolved technical issues or supported sales efforts. This will demonstrate your problem-solving skills and ability to work independently.
✨Tip Number 4
If you speak German, highlight this skill during your conversations. It could be a significant advantage for the role, especially since the position has a focus on specific countries within the EMEA region.
We think you need these skills to ace ARW Services New models Field Success Representative
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the ARW Services New Models Field Success Representative. Familiarise yourself with the technical aspects of cybersecurity products and the sales process to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in sales or technical support, particularly in the IT or cybersecurity sectors. Use specific examples to demonstrate your understanding of security architectures and your ability to articulate their benefits.
Showcase Language Skills: If you have proficiency in German, be sure to mention it prominently in your application. Highlighting your language skills can set you apart from other candidates, especially since the role has a focus on EMEA countries.
Craft a Compelling Cover Letter: Write a tailored cover letter that connects your skills and experiences to the job description. Discuss how you can contribute to Arrow's goals and your enthusiasm for the position. Make sure to convey your ability to work independently and resolve issues effectively.
How to prepare for a job interview at Arrow Electronics, Inc
✨Understand the Technical Landscape
Familiarise yourself with prevalent security architectures and solutions, such as endpoint protection and zero-trust network access. Being able to discuss these topics confidently will demonstrate your technical acumen and understanding of the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully supported sales teams in the past. Highlight specific examples where you contributed to closing deals or resolving customer issues, as this role requires a blend of technical and sales expertise.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare to discuss how you would handle common delivery issues related to Managed and Advanced Support services, showcasing your ability to think critically and provide solutions.
✨Demonstrate Communication Skills
Since the role involves liaising between sales and service delivery teams, practice articulating complex technical concepts in simple terms. This will show your ability to communicate effectively with both technical and non-technical stakeholders.