Services Business Development Manager

Arrow's Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world's leading technology manufacturers and their channel partners that serve commercial and government markets.

Arrow Enterprise Computing Solutions is looking for a Business Development Manager - Services. In this position, you will be responsible for the management of the current client accounts as well as new business development in UK & Ireland. Your role will involve continuous relationship development between the business area, regional teams, and the vendors to ensure trust and support in business objectives. You will report to the Head of Services UK&I and be a part of a fun, diverse team.

Services Sales growth – Across the Professional and Managed Services portfolio, to enable pro-active development of business opportunities generated by both the other parts of the Arrow ECS business and the individual. Strong relationship building is crucial, and a sales background is required.

What will you be doing at Arrow ECS?

• You will be responsible for working with Arrow Account Management and Vendor teams to identify the key reseller partners with good potential to develop sales of Arrow's services portfolio.
• Working with these partners to ensure they have all the tools necessary to realise their sales potential.
• Execute successful business plans with channel partners.
• Build and maintain strong relationships within the vendor and the channel customer base.
• Identify new partners and engage and enable accordingly to drive incremental sales.
• Initiate and drive marketing campaigns for the partners to find new leads.
• Regular and accurate forecasting of opportunities, providing intel for both short- and long-term deals.
• Maximize margin opportunity by focusing on partners and targets where margin potential is greater.
• Enable partners by providing regular sales training either face to face or via webinar and facilitating the delivery of technical / sales training.
• Gain a high-level profile and trust within the partner base to ensure Arrow are brought in on larger projects.
• Strong focus on distribution managed partners and work closely with the vendor teams to develop those accounts.

What are we looking for?

• Professional salesperson who can demonstrate an established career of achievement within an IT sales environment, preferably in Services to both technical and non-technical audiences.
• Self-motivated with a hardworking and proactive approach.
• Natural propensity to adopt a structured approach i.e. Managing time in the office and on the road, determining who key decision makers are and the dynamics of the sales of complex projects.
• Ability to learn product benefits and solution sales concepts including working with alliance vendors.
• Have a flexible approach with willingness to travel.
• Problem solving and capacity to follow through on a task to conclusion.
• Experience working in a busy team environment.
• Proven organisational skills with the ability to utilise appropriate systems to facilitate this – full training will be given on our in-house Services Software systems.
• Good knowledge of Microsoft packages – Excel, Outlook, Teams, Word, PPT.
• Excellent interpersonal/communication skills.
• Experience of sales, forecasting and opportunity management.
• Strong team player - the role requires the jobholder to work as part of a team with colleagues, specifically within the department, but also in the wider context of Arrow ECS and its customers.
• Sales/Account management experience.
• Target and performance driven.
• Commercial negotiation experience would be advantageous.
• Previous experience in a managed services environment would be advantageous, particularly in Microsoft, NetApp, Symantec or Professional Services: data management, networking and security, cloud.

What is in it For You?

• This is a full-time remote position. There will be a requirement to regularly attend Arrow's offices in Newmarket (Suffolk) and Harrogate (North Yorkshire) and minimum 3 days a week with customers.
• 25 days annual leave.
• Pension as per UK standard (ER% 2; EE 5%).
• BHSF (medical bronze cover – taxable benefit).
• Death in service.
• Gymflex.
• Taste card.

Hours of Work

The company's standard hours of work are 9.00am – 5.30 pm with one hour for lunch, however due to the nature of this role flexibility will be required in order to meet the needs of the role.

Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.

Do you see yourself as our future colleague? If yes – send us your application.