At a Glance
- Tasks: Support the GM in delivering exceptional guest service and driving restaurant success.
- Company: Join ArrosQD, a vibrant Mediterranean restaurant in London.
- Benefits: Competitive salary, extensive training, free meals, and generous holiday allowance.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
- Why this job: Be part of a passionate team and elevate your hospitality career.
- Qualifications: Experience in hospitality and a passion for guest service.
The predicted salary is between 31500 - 38500 £ per year.
ArrosQD is the result of chef Quique Dacosta’s lifelong passion for paella and wood-fired cooking. Our concept evolves around rice, wood and fire, and our aim is to bring the best of Mediterranean cuisine to the heart of London.
The successful candidate will be someone with a passion for exceptional guest service, ideally with background experience in similar roles and in hospitality.
PURPOSE
- To act as a support to the GM and management team, to drive the restaurant forward in all areas:
- delivering quality service to guests
- developing its people and team
- driving quality, standards and sales
- delivering good profits in a safe, sustainable way
To live the company values by leading, training and coaching the front of house team to prepare for and deliver the highest levels of guest experience; obsessively. Always personally well-presented, the Assistant Manager creates a successful, positive personal relationship with all colleagues and guests.
To provide an example by working in a safe and hygienic way, ensuring accurate record keeping and using ArrosQD service, cleaning and safety checklists and forms. The Assistant Manager has overall responsibility for running the shift you are delegated to run, in a safe and legal way, with the ability to prove this through active record keeping.
RELATIONSHIPS
- Reports directly to: Restaurant Manager.
- Line Management responsibility: Acts as a coach and delegates duties for front of house team during shifts. Doesn’t directly line manage team, i.e. doesn’t approve holidays, pay rises, hold appraisals etc.
- Co-ordinates, communicates and cooperates effectively with kitchen, bar managers and office personnel.
At ArrosQD, we put high-quality produce and service first for our guests. And for ourselves, we build careers and opportunities by ensuring Learning and Development opportunities are present daily. Internal growth is embedded in our culture!
We are looking for truly engaging individuals who want to help us live by our values and fulfil our mission, which is to be the best ambassadors of Mediterranean gastronomy, with the Paella culture at the heart of what we do. So if you feel like starting (or continuing) an exciting career in hospitality…we want to hear from you!
We are always looking to improve our team's journey, and these are some of our current initiatives to help you succeed with us:
- 45 hour contract.
- A dedicated training team and state-of-the-art training platforms to get you where you want. There are lots of training and development opportunities.
- Proper homecooked meals for our team, 2 per day if you are working break shifts or finishing late.
- Nespresso coffee and tea for free, as much as you want!
- Take as many holidays as you need! We will pay up to 28, and spread your holiday pay in the way that suits you best.
- Enhanced holiday allowance. An extra day for each year you work with us, up to 33 days per year!
- Celebrate your Birthday: Dinner on us!
- Refer a Friend Scheme, generous incentives if you help us build a dream team!
- Great Staff Discounts (50% in our restaurant)
Assistant Manager employer: Arrosqd
ARRIBA is an exceptional employer that fosters a vibrant community where culture and business seamlessly intertwine. Located in the heart of London, we offer our employees not only competitive salaries and performance-driven bonuses but also a unique opportunity to engage with a diverse network of ambitious individuals passionate about gastronomy, wine, and Spanish culture. With a strong emphasis on personal growth and career progression, ARRIBA provides a dynamic work environment that encourages creativity and meaningful connections.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Arrosqd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Arrosqd
Don't be shy about reaching out to Arrosqd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Arrosqd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Arrosqd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
