Arrive is seeking a Technical Service Manager based in London, with travel to Poole. You will bridge client relations and technical Run activities, guarding maintenance contracts while coordinating a technical team.
Your leadership will shield customers from escalations and ensure seamless incident resolution. The role requires a master’s degree in a technical field and at least five years in B2B/B2G contract management and technical coordination, with strong experience in Jira/ServiceNow and
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Technical Service Manager - Run Operations & Escalations employer: Arrive
At Arrive, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. As a Senior Backend Engineer, you will not only have the opportunity to work on impactful projects that drive revenue growth but also benefit from our commitment to employee development through continuous learning and mentorship. Located in a vibrant tech hub, we offer competitive benefits and a supportive environment that values your contributions and promotes work-life balance.