Arrive is recruiting a Customer Experience Manager to unite our Customer Experience and Appeals functions, leading end-to-end workflows with a focus on compliant, defensible enforcement and operational excellence. You will guide team strategy, OKRs, KPIs, and QA frameworks while acting as the final escalation point for complex cases.
Based in London with hybrid work, you will champion BPA code compliance, POPLA, and ICO requirements, collaborating with Legal, DPO, Compliance, and Estate teams to
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Senior Customer Experience & Appeals Compliance Lead employer: Arrive
At Arrive, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. As a Senior Backend Engineer, you will not only have the opportunity to work on impactful projects that drive revenue growth but also benefit from our commitment to employee development through continuous learning and mentorship. Located in a vibrant tech hub, we offer competitive benefits and a supportive environment that values your contributions and promotes work-life balance.
