At a Glance
- Tasks: Lead the deployment of innovative transit systems and ensure seamless operations.
- Company: Join Arrive, a global leader in transforming urban mobility.
- Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
- Other info: Exciting career growth in a fast-paced, collaborative team.
- Why this job: Make a real impact on cities and communities while developing your leadership skills.
- Qualifications: Experience in field leadership and strong technical knowledge required.
The predicted salary is between 40500 - 49500 £ per year.
We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities. Our people and our values help us make it happen. We Arrive Curious, Focused and Together. Our values guide us to be at our best for our customers, the cities and communities we serve, and for ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.
Role Purpose
The Deployment Manager leads the complete operational lifecycle of physical system deployments, site installations, and field commissioning across client rail and bus networks. Operating in fast-paced, live operational environments, you will act as Arrive’s primary field representative. This pivotal role requires a composed, proactive leader capable of coordinating multi-stakeholder workflows, directing civil and electrical subcontractors, enforcing strict health and safety standards, and delivering high impact projects within critical engineering windows.
Key Responsibilities & Accountabilities
- Field Deployment & Operational Delivery
- Site Deployment Management: Oversee end to end site preparation, civil works, hardware logistics, installation, and commissioning of transit hardware (TVMs, validators, depot infrastructure, and on board equipment). Deployment tracking for accuracy and compliance.
- Site Surveys & Feasibility: Conduct thorough pre-deployment technical surveys to assess power distribution, network connectivity, structural integrity, and accessibility.
- Engineering Window Execution: Supervise out-of-hours and night deployment shifts, ensuring zero disruption to live passenger services and transit schedules.
- Subcontractor Oversight: Direct and audit civil, electrical, and mechanical contractors to guarantee compliance with Arrive’s standards, SLAs, and RAMS guidelines.
- Customer Focus & Stakeholder Communication
- Primary On-Site Representative: Serve as the primary liaison for station managers, depot operators, transit executives, and key external partners.
- High Pressure Leadership: Maintain clear, constructive communication during operational challenges, navigating issues with diplomacy, composure, and action-oriented solutions.
- Cross Functional Collaboration: Work closely with internal Project Managers, Systems Engineers, and Service Operations to provide transparent status reporting and milestone tracking.
- Presales and Proposals: Engage with stakeholders and customers to capture requirements and generate P&Ls.
- Technical Standards, Quality & Safety
- Quality Assurance: Ensure all physical hardware installations, cabling, power terminations, and network integrations adhere strictly to Arrive's standards and pass acceptance testing.
- Technical Triage: Provide expert guidance and hands-on troubleshooting for hardware, power, and IP networking issues encountered on site.
- Safety Culture: Promote a zero harm mindset, rigorously enforcing RAMS, risk assessments, PPE standards, and public safety boundaries across all job sites.
Candidate Profile & Specifications
Essential Requirements & Qualifications
- Field Leadership Experience: Proven experience managing field deployment, site engineering, or system installations for automated kiosks, smart transit, or electromechanical equipment.
- Resilience Under Pressure: Demonstrated capability to maintain calm, sound judgment, and focus under tight delivery timelines and live operational constraints.
- Customer Focus: Exceptional interpersonal and client-facing communication skills, with a track record of building confidence with client teams.
- Technical Foundations: Strong understanding of electrical connections, hardware integration, and IP networking concepts.
- High Mobility: Willingness and flexibility to travel up to 90% across the UK and Northern Ireland.
- Driving Licence: Full, clean UK Driving Licence (required for company vehicle provision).
Desirable Criteria
- Transport Sector Background: Experience operating in live rail environments (stations, platform concourses) or bus network operations (depots, fleet go lives).
- Safety Certifications: Recognised Health & Safety or Site Supervision qualifications (e.g., IOSH Managing Safely, CSCS, or equivalent site safety credentials).
This role is based in Manchester.
About Arrive
Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.
Deployment Manager in Manchester employer: Arrive
At Arrive, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. As a Senior Backend Engineer, you will not only have the opportunity to work on impactful projects that drive revenue growth but also benefit from our commitment to employee development through continuous learning and mentorship. Located in a vibrant tech hub, we offer competitive benefits and a supportive environment that values your contributions and promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Deployment Manager in Manchester
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Arrive.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Arrive. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Deployment Manager in Manchester
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Arrive, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Arrive and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Arrive. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Arrive
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Arrive.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Arrive.
