At a Glance
- Tasks: Lead and optimise workplace operations for a global mobility platform.
- Company: Join Arrive, a leader in transforming urban mobility across 90 countries.
- Benefits: Competitive salary, travel opportunities, and a focus on sustainability.
- Other info: Dynamic role with opportunities for growth and collaboration across global teams.
- Why this job: Make a real impact on creating livable cities and enhancing employee experiences.
- Qualifications: 8-10+ years in workplace or facilities management with strong leadership skills.
The predicted salary is between 63000 - 77000 £ per year.
We’ve signed up to an ambitious journey. Join us!
As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on.
Luckily, we have something to help us make it happen.
Our people and our values.
We Arrive Curious, Focused and Together.
Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us.
They help us be at our best.
For our customers.
For the cities and communities we serve.
For ourselves.
As a global team, we are transforming urban mobility.
Let’s grow better, together.
The Role
As the Head of Workplace and Facilities, you'll lead our team in managing all daily office, facility, and group business travel operations.
Your mission is to ensure operational excellence across all our global offices, creating a productive, safe, and cohesive environment.
You'll also be the system owner for key tools supporting these operations.
This role involves leading strategic workplace projects, including office consolidation, to optimise our global footprint and deliver a consistent office and cultural experience.
Ultimately, you'll play a vital role in supporting our growth and contributing to our group sustainability goals, collaborating closely with stakeholders across the organisation.
- How To Make An Impact
- Workplace Strategy
- Develop and implement a comprehensive Office Workplace Design Concept playbook to ensure a cohesive, branded look and feel across all company locations that supports the global ways of working and our location strategy.
- Act as the primary Project Manager for significant workplace initiatives, ensuring robust stakeholder engagement (e. g., People & Culture, Internal IT, Finance, Legal) and adherence to timelines and budgets with the local project managers for each project.
- Facilities Operations & Security
- Manage physical security protocols and systems, supporting comprehensive documentation and ensuring effective risk mitigation strategies are in place.
- Spearhead essential support for ISO audits related to facilities and physical security standards working closely with Information Security, Internal IT, etc.
- Serve as the system owner for various workplace tools, including ticketing systems, desk booking platforms, and content management systems for internal communications (e. g., TV screens).
This includes scaling out systems globally to maintain a cohesive experience across all locations.
- Team Leadership & Management
- Lead, mentor, and develop a dedicated team of 20 people (Direct report 5 people) : Office Managers, Facility managers, Project manager and Group Travel Coordinators, fostering a culture of excellence, collaboration, and continuous improvement.
- As needed, oversee your team's support for the People & Culture department, particularly in the local coordination and execution of global company events and other culture-related initiatives.
- Group Travel And System Program Management
- Act as the system owner for corporate travel management tools (e. g., Egencia, American Express GBT), ensuring optimal functionality and user experience.
- Champion the enforcement of the company's travel policy, actively seeking and proposing improvements to enhance efficiency, cost-effectiveness, and employee experience.
- Sustainability & Reporting
- Support the Sustainability team with annual data collection of the company's annual Greenhouse Gas (GHG) emissions reporting, collecting and analysing data related to Food & Beverages, Electricity, Rent, Office Interior (furniture, fixtures), Office Supplies, Postage and Business Travel.
- Provide critical input from a facilities perspective for the Double Materiality Assessment, supporting the company's compliance with the Corporate Sustainability Reporting Directive (CSRD).
- Success Metrics
- Success In This Role Will Be Measured By
- The successful execution of office consolidation projects on time and within budget.
- The seamless implementation of our new global travel booking system.
- Achieving measurable improvements in employee satisfaction scores regarding our office environment and facilities.
About You
- Leadership: Demonstrated leadership in managing dispersed teams across geographies, fostering a culture of excellence and operational efficiency.
- Strategy & Projects: Expertise in project management for significant workplace initiatives, such as office consolidations, mergers, and design implementations, with a focus on consistent global brand identity.
- Your background
- Experience: Proven experience (8-10+ years) in Workplace, Facilities, or Real Estate management within a global or multi-site organization.
- Compliance & Sustainability: Strong understanding of global HSE regulations, ISO standards, and experience supporting ESG reporting (e. g., Greenhouse Gas emissions, CSRD compliance).
- Education: Bachelor’s or Master’s degree in Facilities Management, Business Administration, Engineering, or a related field.
Relevant professional certifications in facilities management or safety are highly advantageous.
- Travel: Willingness and ability to travel internationally to our global office locations as required.
- About Arrive
Arrive, including brands like Easy Park, Flowbird, Ring Go, Park Mobile and Parkopedia, is a leading global mobility platform.
Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide.
Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space.
It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone.
Travel is more than a journey, it’s how you Arrive.
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Head of Workplace and Facilities employer: Arrive
Arrive is an exceptional employer that champions innovation and collaboration in the heart of London. With a strong focus on employee growth, we provide ample opportunities for professional development within a supportive and agile work culture. Our commitment to fostering psychological safety ensures that every team member can thrive while contributing to impactful solutions in urban mobility.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Workplace and Facilities
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Arrive.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Arrive.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Head of Workplace and Facilities
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Arrive.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Arrive. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Arrive
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Arrive, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Arrive, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Arrive could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Arrive as they’re likely seeking a candidate who can enhance their workplace culture.
