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- Tasks: Provide first-line support and on-site maintenance for ticketing equipment.
- Company: Leading global mobility platform based in Birmingham.
- Benefits: Company van, holiday days, and various perks.
- Why this job: Join a dynamic team and make a difference in mobility tech.
- Qualifications: NVQ Level 2 in electrical field and electro-mechanical engineering experience.
- Other info: Excellent customer service skills are a must!
The predicted salary is between 30000 - 42000 £ per year.
A leading global mobility platform based in Birmingham is looking for a Field Service Engineer to provide first-line support for ticketing equipment. The role involves on-site maintenance, diagnosing software issues, and managing stock.
Candidates should possess NVQ Level 2 or equivalent in an electrical field, experience in electro-mechanical engineering, and a full UK driving licence. Excellent customer service and communication skills are essential.
The position offers a company van, holiday days, and various benefits.
Field Service Engineer – Mobility Tech & On‐Site Support in Birmingham employer: Arrive
Contact Detail:
Arrive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer – Mobility Tech & On‐Site Support in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the mobility tech industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to discuss your experience with electro-mechanical engineering and how you've tackled software issues in the past. Real-life examples will make you stand out.
✨Tip Number 3
Don’t forget about follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows good manners and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Field Service Engineer – Mobility Tech & On‐Site Support in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in electro-mechanical engineering and any relevant qualifications like NVQ Level 2. We want to see how your skills match the role, so don’t be shy about showcasing your technical prowess!
Show Off Your Customer Service Skills: Since excellent customer service is key for this role, include examples of how you've successfully interacted with clients or resolved issues in the past. We love seeing candidates who can communicate effectively and keep customers happy!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for the role shines through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Arrive
✨Know Your Tech
Brush up on your knowledge of ticketing equipment and mobility tech. Be ready to discuss specific software issues you've diagnosed in the past, as well as any electro-mechanical engineering projects you've worked on. This will show that you’re not just familiar with the tools but also passionate about the field.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this role, prepare examples of how you've handled challenging situations with clients. Think about times when you went above and beyond to ensure customer satisfaction, and be ready to share these stories during the interview.
✨Demonstrate Problem-Solving Abilities
Field Service Engineers often face unexpected challenges. Prepare to discuss how you approach diagnosing and solving problems on-site. You might even want to think through a few hypothetical scenarios they could present during the interview and how you would tackle them.
✨Be Ready to Discuss Logistics
Since the role involves managing stock and travelling to various locations, be prepared to talk about your organisational skills. Share how you keep track of inventory and ensure you have the right tools for each job. Mention your full UK driving licence and any experience you have with travel logistics.
