At a Glance
- Tasks: Deliver engaging safety-critical training and assess competence across our national depot network.
- Company: Join Arriva TrainCare, a leader in rail maintenance and servicing.
- Benefits: Enjoy 26 days annual leave, pension scheme, and travel discounts.
- Other info: Dynamic role with opportunities for professional growth and mentoring.
- Why this job: Make a real impact on safety and performance in the rail industry.
- Qualifications: 3-5 years rail industry experience and relevant teaching qualifications required.
The predicted salary is between 35000 - 45000 £ per year.
We’re looking for an experienced Operational Trainer / Assessor to deliver and assess safety-critical training across our national depot network. You’ll be instrumental in building operational capability—designing engaging training programmes, assessing competence, and ensuring our people meet the highest standards of safety, compliance and performance. This is a hands-on, high-impact role where you’ll collaborate closely with operational teams while acting as a subject matter expert and role model.
Key Responsibilities
- Training Delivery & Development
- Deliver safety-critical and technical training, including:
- Track Safety
- Driving and shunting
- Technical and equipment training
- Design and develop engaging learning materials and programmes
- Adapt training to meet operational and contract-specific requirements
- Take ownership of the quality and consistency of assigned training courses
- Assessment & Competency
- Plan and conduct workplace-based assessments for vocational qualifications.
- Provide clear, timely and evidence-based feedback to learners and managers.
- Support individuals who are “not yet competent” with structured development plans.
- Maintain accurate records in line with company, customer and regulatory requirements.
- Support the management of competency frameworks and matrices.
- Planning & Stakeholder Engagement
- Plan and coordinate training delivery, including logistics, resources and scheduling
- Work closely with stakeholders to ensure effective outcomes
- Support mobilisation activities through delivery of training packages
- Continuous Improvement & Leadership
- Monitor and improve training effectiveness
- Mentor and support other trainers and assessors
- Maintain your own professional and technical competence
- Champion a strong safety culture at all times
About You
Essential Experience & Knowledge
- 3–5+ years’ experience within the rail industry
- Strong understanding of train depot operations and rolling stock
- Experience delivering training and carrying out workplace assessments
- Confident, engaging facilitator able to work with diverse groups
- Strong communication, organisation and reporting skills
Qualifications
- Level 3 Engineering qualification (C&G / BTEC or equivalent)
- Assessor qualification (e.g. TAQA, A1, CAVA)
- Teaching/Training qualification (e.g. PTLLS, CTLLS, PGCE, CertEd)
- Full UK driving licence
Desirable:
- Internal Quality Assurance (IQA) qualification
- Mentoring/coaching qualification
What We Offer
- 26 days annual leave (inclusive of UK bank holidays)
- Pension scheme
- Life assurance and healthcare cover
- Arriva UK Trains Travel Pass
- Cycle to Work scheme
- Arriva Village retailer discount scheme
Safety & Compliance
This is a safety-critical role, requiring:
- Compliance with safety standards and procedures
- Personal Track Safety (PTS)
- Participation in random drug and alcohol testing
Why Join Arriva TrainCare?
This is a fantastic opportunity to shape the skills, safety and performance of our workforce—playing a direct role in keeping the UK’s rail services running safely and efficiently.
Trainer / Assessor employer: Arrivatc
Arriva TrainCare is an exceptional employer that prioritises the development and safety of its workforce, offering a dynamic work culture where trainers and assessors can thrive. With comprehensive benefits including 26 days of annual leave, a pension scheme, and opportunities for professional growth, employees are empowered to make a meaningful impact on the UK's rail network while enjoying a supportive environment across multiple depot locations.
StudySmarter Expert Advice🤫
We think this is how you could land Trainer / Assessor
✨Tip Number 1
Network like a pro! Reach out to your connections in the rail industry and let them know you're on the lookout for a Trainer/Assessor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of train depot operations and safety standards. Be ready to share examples of how you've delivered training and assessed competence in the past—this will show you're the right fit for the role!
✨Tip Number 3
Don’t forget to showcase your teaching and training qualifications during interviews. Highlighting your Level 3 Engineering qualification and any assessor or teaching credentials will help you stand out as a strong candidate.
✨Tip Number 4
Apply through our website for the best chance at landing the job! It shows you're serious about joining Arriva TrainCare and gives us a chance to see your application in the best light.
We think you need these skills to ace Trainer / Assessor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Trainer / Assessor role. Highlight your relevant experience in the rail industry and any specific training or assessment qualifications you have. We want to see how you can make a difference!
Showcase Your Skills:Don’t just list your qualifications—show us how you've used them! Provide examples of your training delivery and assessment experiences, especially in safety-critical environments. This will help us understand your hands-on approach.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and structure your information logically. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure we receive all your details correctly. Plus, it shows you’re keen on joining our team at Arriva TrainCare!
How to prepare for a job interview at Arrivatc
✨Know Your Stuff
Make sure you brush up on your knowledge of train depot operations and rolling stock. Familiarise yourself with safety-critical training topics like Track Safety and Driving and Shunting, as these will likely come up during the interview.
✨Showcase Your Experience
Prepare to discuss your 3-5 years of experience in the rail industry. Be ready to share specific examples of how you've delivered training and conducted assessments, highlighting any successful outcomes or improvements you've achieved.
✨Engage and Communicate
As a Trainer/Assessor, strong communication skills are key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a mini-presentation on a training topic to demonstrate your facilitation skills.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company culture at Arriva TrainCare. This shows your genuine interest and helps you assess if it's the right fit for you. Think about asking how they measure training effectiveness or what their safety culture looks like.
