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- Tasks: Support catering and customer service operations at Edinburgh Waverley.
- Company: Join Arrivatc, a dynamic team in the heart of Edinburgh.
- Benefits: Earn £33,216 per year with opportunities for growth.
- Other info: Full-time role with shift work; apply by May 22, 2026.
- Why this job: Be part of a vibrant environment and make customers smile every day.
- Qualifications: Prior customer service experience and strong problem-solving skills required.
The predicted salary is between 33216 - 33216 £ per year.
Arrivatc in Edinburgh is looking for a Customer Service Assistant to support catering and customer service operations at Edinburgh Waverley. In this full-time role, you will ensure efficient delivery of catering products, provide exceptional customer service, and maintain a safe working environment.
Ideal candidates will have prior customer service experience, be able to work shifts, and demonstrate strong problem-solving skills.
The position offers a salary of £33,216 per year, and candidates must submit their CV and personal statement by May 22, 2026.
Train Station Catering & Customer Service Associate employer: Arrivatc
Contact Detail:
Arrivatc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Train Station Catering & Customer Service Associate
✨Tip Number 1
Get to know the company! Research Arriva and their values, especially around customer service. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about common issues you might face in a train station setting and how you'd handle them. This will prepare you for any situational questions during the interview.
✨Tip Number 3
Network with current or former employees if you can. They can give you insider tips on what Arriva looks for in a candidate and what the work environment is like. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Make sure your CV highlights your relevant experience and skills that match the job description.
We think you need these skills to ace Train Station Catering & Customer Service Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your strengths!
Craft a Personal Statement: Your personal statement is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences make you a perfect fit for our team at Edinburgh Waverley.
Showcase Problem-Solving Skills: Since the job requires strong problem-solving abilities, include examples in your application where you've successfully tackled challenges in a customer service setting. We love to see how you think on your feet!
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s quick and easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Arrivatc
✨Know the Company
Before your interview, take some time to research Arriva and their operations at Edinburgh Waverley. Understanding their values and customer service approach will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided exceptional customer service or solved a problem effectively. This will demonstrate your ability to handle the responsibilities of the role and highlight your strong problem-solving skills.
✨Be Ready for Shift Work Questions
Since this role involves working shifts, be prepared to discuss your availability and flexibility. Think about how you can manage your time effectively and ensure that you can meet the demands of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.