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- Tasks: Ensure excellent customer service and manage ticketing during journeys.
- Company: Leading rail company with a focus on safe and enjoyable travel.
- Benefits: Starting salary of £30,920, free train travel, and potential salary increase after 12 months.
- Why this job: Join a dynamic team and make journeys memorable for passengers.
- Qualifications: Adaptability and strong customer service skills required.
- Other info: Full-time role with shift work and training in Derby.
The predicted salary is between 30920 - 39147 £ per year.
A leading rail company is seeking Senior Conductors in Leicester. This full-time role involves ensuring excellent customer service during journeys, managing ticketing and customer inquiries. Candidates need to be adaptable and capable of handling unexpected challenges.
Salary starts at £30,920 per annum, rising to £39,147 after 12 months, with benefits including free train travel. This position requires working shifts and some weekends, alongside a training course in Derby.
Senior Conductor - Lead Safe Journeys (Free Travel) in Leicester employer: Arrivatc
Contact Detail:
Arrivatc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Conductor - Lead Safe Journeys (Free Travel) in Leicester
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the rail company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and adaptability. We want to show that we can handle unexpected challenges with ease!
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and ready to represent the company. A smart outfit can boost our confidence too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Senior Conductor - Lead Safe Journeys (Free Travel) in Leicester
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to help customers, especially in challenging situations. This role is all about ensuring excellent journeys for our passengers!
Be Adaptable: In your application, share examples of how you've handled unexpected challenges in the past. We value adaptability, so let us know how you can think on your feet and keep things running smoothly, even when the going gets tough.
Tailor Your Application: Take a moment to customise your application for this specific role. We love seeing candidates who take the time to align their skills and experiences with what we're looking for. It shows us you're genuinely interested in joining our team!
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at Arrivatc
✨Know the Company Inside Out
Before your interview, do some digging into the rail company’s values, mission, and recent news. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role and the company.
✨Showcase Your Customer Service Skills
As a Senior Conductor, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about how you handled difficult situations and what you learned from them.
✨Be Ready for the Unexpected
This role requires adaptability, so be prepared to discuss how you've dealt with unexpected challenges in previous jobs. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the training process in Derby or how the company supports its conductors in managing customer inquiries. It shows your enthusiasm and helps you gauge if the company is the right fit for you.
