At a Glance
- Tasks: Lead engaging internal communications and events that inspire and connect colleagues.
- Company: Join CrossCountry, a company dedicated to creating an inclusive workplace culture.
- Benefits: Competitive salary, supportive environment, and opportunities for career development.
- Other info: Dynamic role with a focus on diversity, inclusion, and employee engagement.
- Why this job: Make a real impact on colleague experiences while developing your skills.
- Qualifications: Experience in internal communications and event planning, with strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Closing Date: Friday 3rd July 2026
Purpose of the Job
Shape the colleague experience at CrossCountry. We're looking for a creative, people-focused Internal Communications & Engagement Partner to help bring our colleague experience to life. In this exciting role, you'll lead the planning and delivery of engaging internal communications, events, and campaigns that connect, inform, and inspire colleagues across the business. From colleague recognition events and leadership briefings to inclusion initiatives and engagement roadshows, you'll play a key role in creating experiences that strengthen our culture and help colleagues feel valued, heard, and connected. Working closely with our Colleague Engagement team you'll develop compelling communications and memorable events that support our strategic goals and reflect the diverse communities we serve. If you're passionate about storytelling, colleague engagement, event delivery, and creating inclusive workplace experiences, we'd love to hear from you.
What you'll be doing
- Deliver engaging colleague events, including recognition programmes, cultural celebrations, engagement roadshows, leadership briefings, and ED&I initiatives.
- Develop and coordinate end-to-end event plans, managing themes, content, logistics, schedules, budgets, and evaluation activities.
- Create impactful communication plans that drive awareness, participation, and colleague engagement.
- Produce engaging content for a range of internal channels, including intranet, newsletters, digital screens, email campaigns, presentations, and social collaboration platforms.
- Partner with HR, operational teams, leaders, and colleague networks to ensure communications are aligned, inclusive, and relevant.
- Develop creative campaign concepts, event branding, and communication materials that reflect our culture and values.
- Coordinate presenters, volunteers, facilitators, and internal champions to support successful events and initiatives.
- Measure the effectiveness of communications and events, using feedback and insight to continuously improve colleague experience.
- Manage internal communications planning and contribute to wider organisational communications activity.
- Stay up to date with emerging trends and best practice in employee engagement, events, and internal communications.
What we're looking for
Essential
- Experience delivering internal communications, colleague engagement initiatives, or employee events.
- Excellent written and verbal communication skills, with the ability to tailor messages for diverse audiences.
- Experience planning and coordinating both virtual and face-to-face events.
- Strong organisational and project management skills, with the ability to manage multiple priorities effectively.
- Ability to build positive relationships and influence stakeholders at all levels.
- Understanding of Equality, Diversity & Inclusion principles and inclusive communication practices.
- Confidence supporting senior leaders and facilitating engagement activities.
- Professionalism and discretion when handling sensitive information.
Desirable
- Experience working in transport, rail, or other operationally complex environments.
- Knowledge of Microsoft 365, SharePoint, Yammer/Viva Engage, intranet platforms, or similar communication tools.
- Experience creating visual content, campaigns, or communication assets.
- A qualification in Communications, Marketing, Events, Media, or a related discipline.
Why join CrossCountry?
At CrossCountry, we're committed to creating a workplace where everyone can thrive. We know that diverse perspectives make us stronger, and we're passionate about building an inclusive culture where every colleague feels respected, valued, and empowered to succeed. This is an opportunity to make a real impact on colleague experience across a national organisation while developing your career in a collaborative and supportive environment.
Ready to help shape how we connect, engage, and inspire our people?
Apply now and take the next step in your journey with CrossCountry.
Internal Communications & Engagement Partner employer: Arrivatc
CrossCountry is an exceptional employer that prioritises a vibrant and inclusive workplace culture, where every colleague is valued and empowered to thrive. As an Internal Communications & Engagement Partner based in our Birmingham Head Office, you'll have the unique opportunity to shape the colleague experience through engaging events and impactful communications, all while benefiting from a supportive environment that fosters professional growth and collaboration. Join us to make a meaningful impact on our diverse community and enhance your career in a dynamic national organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Communications & Engagement Partner
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Arrivatc!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Arrivatc.
We think you need these skills to ace Internal Communications & Engagement Partner
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Arrivatc. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Arrivatc and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Arrivatc. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Arrivatc's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Arrivatc
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Arrivatc.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Arrivatc will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Arrivatc and how you would contribute to adapting HR strategies.
