At a Glance
- Tasks: Lead compliance, risk management, and assurance for Rail Services while driving continuous improvement.
- Company: Join Arriva, a dynamic leader in rail services with a commitment to innovation.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Embrace diversity and inclusion as part of our vibrant team culture.
- Why this job: Make a real impact on safety and compliance in the rail industry.
- Qualifications: Significant experience in risk and compliance management within complex organisations.
The predicted salary is between 55000 - 65000 £ per year.
The Rail Services division supports our four business areas of Grand Central (GC), Arriva TrainCare (ATC), Arriva Road Transport Services (ARTS), and RTS infrastructure.
We have a fantastic opportunity to join the Arriva team as a Compliance, Risk and Assurance Lead based out of our Crewe offices to help support our Rail Services Business. As a Compliance, Risk and Assurance Lead, you will use your experience and influence to drive the standardisation, assurance, and continuous improvement of enterprise risk management, corporate policy compliance, and data protection across Rail Services.
The Role – Compliance, Risk and Assurance Lead
Reporting to the ESG Director – Rail Services, you will ensure a consistent, effective, and efficient approach to risk, fully aligned with Arriva Group standards. Acting as a trusted advisor, you will enhance risk maturity, strengthen compliance culture, and deliver clear, insight-led assurance across a complex, multi-entity environment.
Key Accountabilities
- Lead enterprise risk management, corporate policy compliance, and data protection performance across Rail Services
- Provide high-quality, timely reporting to Group and Rail Services Executive
- Ensure robust control frameworks and assurance processes are embedded and effective
- Own risk visibility across all Rail Services businesses
- Build and sustain a strong risk and compliance culture
- Maintain audit readiness and ensure timely closure of all audit actions
Key Responsibilities
- Act as a trusted advisor to the Rail Services Executive and ESG Director
- Drive a culture of accountability, transparency, and continuous improvement
- Own and evolve the enterprise risk management framework for Rail Services
- Lead quarterly risk reviews and embed consistent risk disciplines
- Ensure clear identification, assessment, and mitigation of risks and controls
- Deliver insight-driven risk reporting and act as UKT Risk Champion
- Build risk capability across the organisation through coaching and development
- Own and continuously improve the compliance framework
- Lead Group submissions and compliance reporting
- Provide oversight of data protection and retention practices
- Act as escalation point for data protection complex issues
- Design and deliver a risk-based assurance programme
- Coordinate with Internal Audit and ensure timely action closure
Our Requirements – Compliance and Risk Manager
- Significant management experience in risk, compliance, or governance within a complex organisation
- Expertise in enterprise risk management frameworks and practices
- Strong working knowledge of corporate compliance and data protection requirements
- Proven ability to influence at Executive level and operate with high autonomy
- Track record of driving change, improving maturity, and embedding culture
- Excellent stakeholder management, analytical, and communication skills
- Pragmatic, outcome-focused approach aligned to risk appetite
- Collaborative mindset with the ability to operate across multiple business units and Group
How to Apply
All applications for this vacancy are to be submitted online. If you have applied and been rejected for this role or a role with a similar skill set in the last 6 months, we will not re-consider you for this position. After 6 months, we will treat your application as a new one. Due to the energising nature of our vacancies, application close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment. Shortlisting of applications and interviews for this role will take place while the advert is live; the advert will close once the successful candidate is found. Candidates are therefore encouraged to submit applications as soon as possible. We acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
Compliance, Risk and Assurance Lead - Rail Services employer: Arrivatc
At Arriva, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Crewe that fosters collaboration and innovation. As a Compliance, Risk and Assurance Lead, you will benefit from hybrid working options, extensive professional development opportunities, and a strong commitment to diversity and inclusion, ensuring that your contributions are valued and impactful within our Rail Services division.
