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- Tasks: Lead commercial strategy and secure contracts with Transport for London.
- Company: Join Arriva London, a leader in the transport industry.
- Benefits: Competitive salary, leadership opportunities, and a dynamic work environment.
- Why this job: Shape the future of public transport and drive commercial success.
- Qualifications: Senior commercial leadership experience and strong negotiation skills.
- Other info: Be part of a diverse team committed to operational excellence.
The predicted salary is between 43200 - 72000 £ per year.
Lead the commercial strategy for Arriva London to secure, retain and maximise route contracts with Transport for London, ensuring the business maintains a strong and sustainable pipeline of work.
As a member of the Arriva London Senior Leadership Team, the role shapes commercial direction, oversees scheduling and iBus performance, and ensures the organisation is positioned to deliver operational excellence and commercial growth. The role also carries Statutory Director responsibilities for the areas within its remit.
Key Accountabilities- Define and deliver the commercial strategy for Arriva London, aligned to the broader UK Bus and Group strategy.
- Lead the identification, development and delivery of new tender opportunities, contract renewals and contract optimisation initiatives.
- Maintain a strong pipeline of TfL route opportunities and ensure the business is positioned competitively in the London market.
- Build and maintain the senior relationship with Transport for London, ensuring effective engagement and strong contractual performance.
- Maximise revenue through strong operational performance, including Quality Incentive Contract (QIC) performance and rail replacement opportunities.
- Ensure data, insight and operational performance metrics inform commercial strategy and decision making.
- Lead the Commercial, Scheduling and iBus teams, ensuring strong performance, clear accountability and alignment to business objectives.
- Ensure the full capability of scheduling systems such as Optibus is utilised to deliver efficient and commercially effective network plans.
- Oversee the delivery of key commercial projects and initiatives aligned to strategic priorities.
- Work closely with Operations, Engineering and Resourcing teams to ensure the organisation can deliver future commercial commitments.
- Contribute to the overall leadership and strategic direction of Arriva London as a member of the Senior Leadership Team.
- Lead, develop and motivate high-performing teams that deliver strong commercial outcomes.
- Foster strong cross-functional collaboration across operational and support functions.
- Champion a culture of accountability, continuous improvement and commercial awareness across the business.
- Demonstrate visible leadership in relation to health, safety and operational standards.
- Promote equality, diversity and inclusion across the organisation.
Arriva London operates in a highly unionised environment. The role requires the development and maintenance of strong, constructive relationships with Unite the Union to support effective partnership working, including consultation, negotiation and the management of complex industrial relations matters.
Knowledge, skills and experience- Senior commercial leader with significant experience in complex, regulated environments.
- Proven track record of securing and retaining major contracts or tenders.
- Experience operating at executive or board level and contributing to strategic decision making.
- Strong experience managing complex industrial relations environments.
- Proven leadership capability, including developing and leading high-performing teams.
- Excellent influencing, negotiation and stakeholder management skills.
- Strong commercial and financial acumen with the ability to translate strategy into delivery.
- Strong analytical and decision-making capability.
- Arriva London Senior Leadership team
- Arriva UK Bus Executive leadership team
- Arriva Group M&A team
- Operational & Engineering teams
- Scheduling & commercial teams
- Transport for London (TfL)
- Unite - Trade Union
Commercial Director - Arriva London employer: Arrivatc
Contact Detail:
Arrivatc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Director - Arriva London
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks, especially those in transport and commercial sectors. Attend events, join relevant groups, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Arriva London and its competitors. Understand their commercial strategies and recent projects. This will help you tailor your responses and show that you're genuinely interested in the role and the company.
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience in securing contracts and leading teams. Highlight your achievements and how they align with the responsibilities of the Commercial Director role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Commercial Director - Arriva London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Commercial Director role. Highlight your experience in leading commercial strategies and managing complex contracts, as this will show us you understand what we're looking for.
Showcase Your Leadership Skills: We want to see how you've developed and motivated high-performing teams in the past. Share specific examples of your leadership style and how it has led to strong commercial outcomes.
Demonstrate Your Industry Knowledge: Familiarise yourself with the London transport landscape and the challenges we face. Mention any relevant experience you have with Transport for London or similar organisations to show us you're ready to hit the ground running.
Apply Through Our Website: Don't forget to submit your application through our official website! This ensures that your application gets to the right people and helps us keep track of all candidates efficiently.
How to prepare for a job interview at Arrivatc
✨Know Your Commercial Strategy
Before the interview, make sure you understand Arriva London's commercial strategy and how it aligns with Transport for London. Be ready to discuss how your experience can contribute to securing and maximising route contracts.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership capabilities, especially in managing high-performing teams. Think about times when you've fostered collaboration across departments or led a team through a challenging project.
✨Understand the Market Dynamics
Research the current landscape of the London transport market. Be prepared to discuss how you would maintain a competitive edge and identify new tender opportunities, demonstrating your analytical skills and commercial acumen.
✨Build Relationships with Stakeholders
Think about how you would approach building relationships with key stakeholders, including Transport for London and trade unions. Prepare to share your strategies for effective engagement and negotiation in a complex industrial relations environment.