At a Glance
- Tasks: Drive buses, connect with the community, and provide excellent customer service.
- Company: Join Arriva, a leading transport provider in Europe.
- Benefits: Competitive pay, free bus travel for you and family, and great career progression.
- Other info: Flexible shifts, overtime available, and fun staff outings.
- Why this job: Be the heart of your community and make someone's day brighter.
- Qualifications: Must have a PCV licence and excellent customer service skills.
The predicted salary is between 29120 - 33280 £ per year.
Welcome to Arriva! Come and work at our Heckmondwike depot where you will be the heart of the community! Whether it is getting commuters to work, helping customers with popping to the shops or getting children to school.
We are proud of our customer service and how we support our community, you will be connecting our customers to what matters to them, get to know familiar faces, build relationships and even be the highlight of someone’s day.
Pay Rate: £14.00 - £16.00 per hour
- £14.00 per hour for the first 6 months of probation (Must have 1 year of PCV experience in the last 5 years)
- £16.00 after passing your probation (Must have 1 year PCV experience to move to a higher rate)
Pay rates reviewed via frequent pay negotiations.
Hours of work and role:
- 5 out of 7 rotating shift pattern up to 6-8 weeks in advance so you can plan around shifts.
- Mornings starting from 04:00, Afternoons start from 12:00 and Evenings from 18:00 on a rotational basis.
- Minimum of 36 working hours per week
- Overtime available.
Requirements:
- PCV Licence (If you do not have this, please apply to our trainee bus driver role on Indeed.)
- You will need to be over 18 with at least 6 months driving experience.
- No more than 6 points on your licence.
- Excellent customer service skills.
- You will be required to do a drug and alcohol test when you come for a driving assessment. (If you are on any ongoing medication this is fine if we have your doctor’s approval that you are fit to drive our lovely buses)
- Will be required to work weekends depending on your rota; however, you will know in advance which ones you will be working.
Benefits:
- Fantastic career progression opportunities
- Access to the 'Arriva Village', where you can take advantage of store discounts and offers.
- Free bus travel for you and your family (within the same household) if you do not need to use it then you can nominate someone else.
- Group outings and get-togethers with other staff that you can join to meet new people.
- Arriva Workplace Pension.
- Enhanced rates.
- Long service awards.
- Access to the mydrive app and road safety scheme where you can get rewarded a £50 voucher monthly for being the top Arriva driver.
This is an excellent time to start your career with us! With in-service pay increases, and not to mention our brilliant Arriva training school; we can offer ongoing development, career progression and guidance support throughout your journey with us.
At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
Bus Driver - Heckmondwike employer: Arrivatc
At Arriva, we pride ourselves on being a cornerstone of the Heckmondwike community, where our Bus Drivers play a vital role in connecting people to their daily lives. With competitive pay rates, fantastic career progression opportunities, and a supportive work culture that values diversity and inclusion, we ensure our employees feel valued and empowered. Enjoy unique benefits such as free bus travel for you and your family, access to exclusive discounts, and ongoing training to help you thrive in your career with us.
StudySmarter Expert Advice🤫
We think this is how you could land Bus Driver - Heckmondwike
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arriva. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a bus driver, you'll be the face of Arriva for many passengers. Think of examples from your past experiences where you've gone above and beyond for customers. This will help you shine during the interview.
✨Tip Number 3
Be ready for practical assessments! If you're called in for a driving assessment, make sure you're familiar with the vehicle and the routes. Show off your driving skills and confidence behind the wheel – it’s your chance to impress!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from Arriva. Don’t miss out on this opportunity to join a fantastic team!
We think you need these skills to ace Bus Driver - Heckmondwike
Some tips for your application 🫡
Show Off Your Customer Service Skills:As a bus driver, you'll be the face of Arriva! Make sure to highlight your customer service experience in your application. We want to see how you connect with people and make their day better.
Be Clear About Your Driving Experience:Don’t forget to mention your PCV licence and any relevant driving experience. We need to know you’ve got the skills to handle our lovely buses safely and efficiently!
Tailor Your Application:Take a moment to read through the job description and tailor your application accordingly. We love seeing candidates who understand what we’re all about and can relate their experiences to the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the Arriva family!
How to prepare for a job interview at Arrivatc
✨Know Your Route
Familiarise yourself with the local area and key bus routes in Heckmondwike. Being able to discuss your knowledge of the community and how you can contribute to it will show your commitment to the role.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Arriva values building relationships with customers, so be ready to share stories that highlight your interpersonal skills and ability to handle difficult situations.
✨Safety First
Brush up on your knowledge of road safety regulations and the importance of maintaining a safe driving record. Be prepared to discuss how you ensure safety while driving and how you would handle any potential hazards on the road.
✨Dress for Success
Even though you're applying for a driving position, first impressions matter! Dress smartly for your interview to convey professionalism and respect for the role. It shows you take the opportunity seriously and are ready to represent Arriva well.