At a Glance
- Tasks: Diagnose and repair complex technical issues in buses, leading fault-finding activities.
- Company: Join Arriva, a leading passenger transport provider across Europe.
- Benefits: Enjoy free bus travel, ongoing training, and retail discounts worth up to £1,200 annually.
- Other info: Dynamic work environment with opportunities for career growth and mentorship.
- Why this job: Make a real impact in the transport industry while developing your technical skills.
- Qualifications: NVQ Level 3 or equivalent, with strong diagnostic and IT skills.
The predicted salary is between 35000 - 45000 £ per year.
We are looking for an experienced and ambitious PSV Master Technician to join Arriva at our Barking depot on a full-time, permanent basis. The Master Technician will act as the focal point within the depot for complex technical issues and OBD diagnostics, serving as the key link between engineers and the Engineering Manager. In this role, you will be responsible for diagnosing, repairing, and providing technical guidance on engines, gearboxes, axles, and electrical faults, including body systems.
You will bring multi-system expertise and lead complex fault-finding activities, particularly in areas such as CAN systems, after-treatment exhaust systems, Euro 5/Euro 6 engines, multiplex systems, electrical faults, and high-voltage/hybrid diagnostics.
What Arriva can offer you:
- 38 hours per week, Monday to Friday
- Ongoing training and development, including High Voltage Level 1–4 / EV training, roadside assistance, IRTEC accreditation, and diagnostics training
- Free bus travel for you and a nominated family member
- Opportunity to train for and upgrade your licence to drive a bus
- Access to the Arriva Village – retail discounts and offers worth up to £1,200 per year
- Arriva Wellbeing Support
- 20 days annual leave plus bank holidays (rising to 25 days after 5 years’ service)
- Arriva Workplace Pension
- Full PPE and workwear provided
Main Responsibilities:
- Act as the first point of contact for advanced fault finding and technical repairs across specific bus types
- Carry out diagnostic testing on a wide range of company vehicles and equipment
- Serve as a subject matter expert in mechanical and electrical diagnostics
- Take ownership of technical campaigns and fleet checks within the depot
- Report identified faults to the Technical and Systems Manager
- Provide technical advice and support to the Engineering Manager
- Support projects and trials on behalf of the Engineering Director and/or Technical Manager
- Build strong working relationships with engineers and mentor apprentices where appropriate
- Maintain effective communication with chassis/body manufacturers and OEM suppliers
Key Skills and Experience:
- NVQ Level 3 (or equivalent) qualification
- Strong understanding of diagnostic equipment and electrical components (e.g. alternators, starter motors, wiring harnesses)
- Experience with diagnostic software such as Cummins Insite, Volvo Tech Tool, ACTIA, WABCO, and Xentry
- Proficient in IT systems including Excel, Word, and Outlook
- Good understanding of the Company Operating Licence requirements
- Willingness to continually develop skills and attend training
- Full UK driving licence (maximum 6 points)
- Strong organisational skills with the ability to prioritise workload effectively
- Flexible approach to changing priorities within a busy depot environment
- Ability to meet PCV pre-employment medical standards
About Us
Arriva is a leading provider of passenger transport across Europe, employing around 34,400 people and delivering around 1.6 billion passenger journeys. With buses, trains, coaches, trams, waterbuses, bike-sharing systems, on-demand transport solutions and a rolling stock leasing company, Arriva proudly connects people and communities safely, reliably and sustainably across 11 countries, delivering these services in a better way, every day.
Master Technician in Barking employer: Arrivatc
Arriva is an excellent employer for Master Technicians, offering a supportive work culture that prioritises ongoing training and development, including specialised EV training and diagnostics. Located in Barking, employees benefit from free bus travel for themselves and a family member, as well as access to retail discounts worth up to £1,200 annually. With a commitment to employee wellbeing and a clear path for career advancement, Arriva fosters a collaborative environment where technicians can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Master Technician in Barking
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Arriva on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your skills in person! If you get the chance, attend job fairs or industry events where Arriva is present. Bring your CV and be ready to discuss your experience with diagnostic tools and fault-finding.
✨Tip Number 3
Prepare for the interview by brushing up on your technical knowledge. Be ready to talk about specific systems like CAN and Euro 5/6 engines. We want to see your passion for the role and how you can tackle complex issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Arriva team.
We think you need these skills to ace Master Technician in Barking
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with diagnostic equipment and electrical components. We want to see how your skills match up with the Master Technician role, so don’t be shy about showcasing your qualifications!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role at Arriva. Share specific examples of your past experiences that relate to diagnosing and repairing complex technical issues.
Show Off Your Technical Skills:When filling out your application, make sure to mention your familiarity with diagnostic software like Cummins Insite or Volvo Tech Tool. We love seeing candidates who are well-versed in the tools of the trade!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the Master Technician position. We can’t wait to hear from you!
How to prepare for a job interview at Arrivatc
✨Know Your Technical Stuff
Brush up on your knowledge of engines, gearboxes, and electrical systems. Be ready to discuss specific diagnostic tools like Cummins Insite or Volvo Tech Tool, as well as your experience with complex fault-finding activities.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenging technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your ability to lead complex diagnostics.
✨Build Rapport with the Interviewers
Remember, they’re not just looking for a technician; they want someone who can work well with the team. Be friendly, engage in conversation, and show your willingness to mentor apprentices and collaborate with engineers.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about ongoing training opportunities, the types of projects you might be involved in, and how the team collaborates on technical challenges. This shows your genuine interest in the position.
