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- Tasks: Join our team as a Technician, providing technical support and maintenance for passenger trains.
- Company: Arriva TrainCare delivers top-notch maintenance for trains across the UK.
- Benefits: Enjoy a competitive salary, flexible 4 on 4 off shifts, and a supportive team culture.
- Why this job: Make a real impact in the rail industry while developing your skills in a dynamic environment.
- Qualifications: HND level engineering qualification and 5 years experience with passenger trains required.
- Other info: Diversity and inclusion are at the heart of our hiring strategy.
The predicted salary is between 43000 - 60000 £ per year.
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Join the Arriva TrainCare Team as a Technician!
Organisation; Arriva TrainCare
Reporting into; Service Delivery Leader
Contract; Permanent, 4 on 4 off 17:30 – 05:30
Salary; £51,050 per annum
About Us:
At Arriva TrainCare we provide high quality overhaul, maintenance and servicing of passenger rolling stock, locomotives, freight wagons and track plant. We operate throughout the UK from six strategic locations – Crewe, Bristol, Eastleigh, Cambridge, Tyne Yard and Scarborough.
Arriva TrainCare is part of Arriva, you’ll be part of a professional team with these core behaviours at heart;
• We care passionately
• We do the right thing
• We make the difference
The Role:
Working on a 4 on 4 off basis in our Crewe depot, you will be responsible for all technical engineering support on the TfW MK4 fleet along with supporting other customer fleets if required which will include inspection, fault diagnosis and solution development to technical and tooling issues.
What You’ll Do:
Provide technical support in the form of written technical advice such as briefs, drawings, higher-level fault- finding and repeat defect investigations to contribute and improve the reliability of the TfW Mk4 fleet.
Liaise with Service Delivery Manager regarding workload for team, detailing requirement and deliverables for that shift. Lead customer facing meetings, including daily maintenance planning meetings to agree service priorities and accurately record actions against these.
Ensure that safety procedures and documents are adhered to in accordance with VMI and local instruction.
Update IT systems such as customer maintenance management systems and SAP, ensuring all jobs are closed in TfW MMS correctly prior to the train entering service. Where necessary liaise with DDM Canton to manage deferral and concession in accordance with ATC train release policy.
Provide technical support on the MK4 Fleet in the form of written technical advice such as briefs, drawings, higher-level fault-finding and repeat defect investigations. Also to maintain key performance indicators as requested by ATC senior management team and TfW.
Undertake regular quality audits of the maintenance work and prepare reports on the findings.
Undertake post incident technical investigations to determine the direct, underlying cause of the safety incident.
Liaise with customer technical departments as necessary on any required work streams.
Assist team members with exam work for the purpose of electrical testing, being the Authorised Person.
Coaching and mentoring team members to develop the technical ability of technicians.
What You Bring:
Qualifications – recognised engineering qualification at HND level
Experience – minimum apprentice trained CI fitter/ electrician with 5 years experience working with passenger trains such as DMU/MK4 Loco
Computer Skills – excellent computer proficiency MS Office 365 – Teams, Share Point, Word, Excel, Powerpoint, Forms, SAP Power BI and Outlook
Communication – Excellent verbal and written communication skills, including ability to effectively communicate with customers and all internal stakeholders to improve service quality and value for money where appropriate.
Valid driving licence
Ready to start your next journey?
If you’re passionate about making a difference and supporting Arriva TrainCare, we want to hear from you!
Let’s build the future together!
Due to the energising nature of our vacancies, application close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment. Shortlisting and interviewing will take place whilst the advert is open and will close once a successful candidate has been identified.
At Arriva we acknowledge the importance of our people\’s diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success…
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Technician employer: Arriva
Contact Detail:
Arriva Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician
✨Tip Number 1
Familiarise yourself with the TfW MK4 fleet and its technical specifications. Understanding the specific systems and components will help you stand out during interviews, as you'll be able to discuss relevant experiences and insights.
✨Tip Number 2
Network with current or former employees of Arriva TrainCare. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Brush up on your communication skills, especially in a technical context. Since the role involves liaising with various stakeholders, being able to articulate complex technical information clearly will be crucial.
✨Tip Number 4
Prepare for potential scenario-based questions in interviews. Think about past experiences where you've had to diagnose faults or lead a team, as these examples will demonstrate your problem-solving abilities and leadership skills.
We think you need these skills to ace Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Technician position at Arriva TrainCare. Tailor your application to highlight relevant experience and skills that match the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise your engineering qualifications and any specific experience you have with passenger trains, particularly in maintenance and fault diagnosis. Use concrete examples to demonstrate your expertise.
Showcase Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your ability to communicate effectively. Include examples of how you've successfully liaised with teams or customers in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is essential for a technical role.
How to prepare for a job interview at Arriva
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to passenger trains, especially the TfW MK4 fleet. Be prepared to discuss your experience with fault diagnosis and solution development, as well as any relevant engineering qualifications.
✨Showcase Your Communication Skills
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, particularly in customer-facing situations or team meetings.
✨Demonstrate Safety Awareness
Safety is paramount in this role. Be ready to discuss your understanding of safety procedures and how you've adhered to them in past positions. Highlight any experiences where you contributed to improving safety standards.
✨Prepare for Team Dynamics
As coaching and mentoring are part of the job, think about your approach to teamwork and leadership. Have examples ready that showcase how you've supported colleagues in developing their skills or how you've led a team through challenges.