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- Tasks: Manage warranty processes and perform quality checks in a safety-critical role.
- Company: Join Arriva TrainCare, a leader in train maintenance across the UK.
- Benefits: Enjoy 26 days annual leave, pension, healthcare cover, and travel perks.
- Why this job: Be part of a passionate team making a real difference in rail safety.
- Qualifications: HNC in Engineering and experience in rail maintenance or warranty management required.
- Other info: This is a fixed-term role with potential for exciting travel opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Join the Arriva TrainCare Team as a Warranty Quality Engineer
Organisation – Arriva TrainCare (ATC)
Location – Crewe with some UK travel expected.
Contract – Fixed Term for 4 months
Working Hours – 37.5 hours per week, Monday to Friday 8am-4pm
About Us:
At Arriva TrainCare we provide high quality overhaul, maintenance and servicing of passenger rolling stock, locomotives, freight wagons and track plant. We operate throughout the UK from six strategic locations – Crewe, Bristol, Eastleigh, Cambridge, Tyne Yard and Scarborough.
Arriva TrainCare is part of Arriva, you’ll be part of a professional team with these core behaviours at heart;
• We care passionately
• We do the right thing
• We make the difference
Benefits include 26 days annual leave plus standard UK bank holidays, pension, life and healthcare cover, Arriva UK Trains Travel Pass, Cycle to Work scheme and Arriva Village retailer discount scheme.
The Role:
This is a safety-critical role and you will be responsible for warranty management of specific heavy and light maintenance contracts. You will be required to attend out of hours, and sometimes overnights at relevant depots and customer sites. You will be on call as part of the manager’s rota.
What You’ll Do:
Perform maintenance in a timely manner
Revise the company warranty process
Manage the warranty material returns from customers
Co-ordinate warranty call outs where attendance at customer depots is required.
Attend joint investigations
Attend warranty meetings with the customer
Use Microsoft Office and SAP software
Carry out quality checks
Support the Engineering Manager in the delivery of technical reports and the presentation of KPIs.
Liaise closely with the commercial department
Participate in project mobilisation meetings
Drive company road vehicles to support activities.
Provide market information for the Commercial team.
Full job description available on request
What You Bring:
Qualifications – HNC in Engineering, People management
Experience – rolling stock, rail maintenance, warranty management, able to interpret engineering drawings, previous experience of production efficiency tools, understanding ROSCO/TOC/FOC relationships, Good working knowledge of all company management accreditations ISO 9001, ISO 14001 and OHSAS 18001
Knowledge – Fire safety, COSHH awareness, PTS, depot safety, accident/incident reporting, electricity awareness, working at heights.
Ready to start your next journey?
If you’re passionate about making a difference and supporting Arriva TrainCare, we want to hear from you!
Let’s build the future together!
Due to the energising nature of our vacancies, application close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment. Shortlisting and interviewing will take place whilst the advert is open and will close once a successful candidate has been identified.
Quality and Warranty Engineer employer: Arriva
Contact Detail:
Arriva Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality and Warranty Engineer
✨Tip Number 1
Familiarise yourself with the specific warranty management processes used in the rail industry. Understanding how warranty claims are handled and the common challenges faced can give you an edge during interviews.
✨Tip Number 2
Network with professionals in the rail maintenance sector, especially those who have experience with rolling stock. Engaging with them on platforms like LinkedIn can provide insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your knowledge of ISO standards relevant to the role, such as ISO 9001 and ISO 14001. Being able to discuss these standards confidently will demonstrate your commitment to quality and safety.
✨Tip Number 4
Prepare to discuss your experience with Microsoft Office and SAP software, as these tools are essential for the role. Be ready to provide examples of how you've used these applications in previous positions.
We think you need these skills to ace Quality and Warranty Engineer
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the Quality and Warranty Engineer position. Tailor your application to highlight relevant experience in warranty management and rail maintenance.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with rolling stock, warranty management, and any familiarity with ISO standards. Use specific examples to demonstrate how your background aligns with the role's requirements.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Mention how your values align with Arriva TrainCare's core behaviours, such as caring passionately and making a difference.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a safety-critical role like this one.
How to prepare for a job interview at Arriva
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Warranty Quality Engineer. Familiarise yourself with warranty management processes, maintenance contracts, and the specific requirements mentioned in the job description.
✨Showcase Relevant Experience
Prepare to discuss your previous experience in rolling stock and rail maintenance. Highlight any specific projects or roles where you managed warranties or conducted quality checks, as this will demonstrate your suitability for the position.
✨Familiarise with Key Software
Since the role requires the use of Microsoft Office and SAP software, brush up on your skills with these tools. Be ready to discuss how you've used similar software in past roles to manage data or reports effectively.
✨Emphasise Safety Awareness
Given the safety-critical nature of the role, be prepared to talk about your knowledge of safety regulations and practices, such as COSHH awareness and depot safety. This will show that you take safety seriously and are well-prepared for the responsibilities of the job.
