At a Glance
- Tasks: Manage Data Subject Access Requests and support HR administration tasks.
- Company: Join Arriva, a leading transport provider in Europe with a rich history.
- Benefits: Gain valuable experience in HR while working in a supportive team environment.
- Other info: Opportunities for career growth in a large, evolving company.
- Why this job: Make a real impact on data protection and employee experience in a dynamic organisation.
- Qualifications: Experience with sensitive data handling and a willingness to learn about GDPR.
The predicted salary is between 30000 - 40000 £ per year.
Corporate Services | Reports to: People Services Manager
About Arriva
Arriva is one of Europe’s leading transport providers, employing over 35,000 people and delivering more than 1.5 billion passenger journeys across 11 countries every year. With a proud heritage dating back to 1938, we’re driven by an ambitious growth agenda focused on building a strong and sustainable future.
We’re looking for a highly organised and detail-focused People Administrator to join our team on a 12-month fixed-term contract.
What You’ll Be Doing
- Data Subject Access Requests (Primary Focus)
- Manage and coordinate all DSARs across HR
- Track requests to ensure compliance with statutory deadlines
- Use Microsoft Purview (eDiscovery & Content Search) to locate and extract data
- Work with HR, IT, Payroll and wider stakeholders to gather information
- Review and redact sensitive data in line with GDPR requirements
- Maintain clear records and audit trails
- Identify and escalate risks or complex cases
- Continuously improve DSAR processes and documentation
- Ensure secure handling of all personal data
- HR Administration (Secondary Focus)
- Act as a first point of contact for employee queries
- Prepare offer letters and employment documentation
- Manage Right to Work processes
- Support Joiners, Movers & Leavers (JML) activity
- Maintain accurate HR system data
- Liaise with Payroll on employee changes
- Conduct regular data and file audits
- Support wider HR administration as required
What We’re Looking For
Essential
- Experience handling sensitive and confidential information
- Experience managing administrative processes or casework to deadlines
- Understanding of GDPR or data protection principles (or willingness to learn quickly)
- Exposure to systems such as Microsoft Purview or similar
Desirable
- Previous HR administration experience
- Experience managing DSARs or similar data requests
- Familiarity with HR systems (e.g. Workday)
- Experience using Microsoft Purview (eDiscovery, content search, data export)
Skills & Behaviours
- Strong organisation and attention to detail
- Ability to analyse and extract data from systems
- Excellent communication and interpersonal skills
- Discreet and trustworthy with sensitive information
- Collaborative team player
- Professional and customer-focused approach
- Adaptable in a fast-paced environment
Why Join Us?
At Arriva, our people are at the heart of what we do. You’ll join a supportive and inclusive HR team where your contribution matters and your expertise will help shape a positive experience for colleagues across the business. We’re committed to developing our people and offer opportunities to grow your HR career within a large, complex and evolving organisation.
The closing date for applications is Sunday 7th 2026. Arriva Group reserves the right to close this vacancy early.
People Administrator (12 Month FTC) employer: Arriva
At Arriva, we pride ourselves on being a supportive and inclusive employer, where our people are at the heart of everything we do. As a People Administrator, you'll have the opportunity to grow your HR career within a large, dynamic organisation that values your contributions and fosters professional development. With a commitment to employee well-being and a collaborative work culture, Arriva offers a unique environment for those seeking meaningful and rewarding employment in the transport sector.
StudySmarter Expert Advice🤫
We think this is how you could land People Administrator (12 Month FTC)
✨Tip Number 1
Network like a pro! Reach out to people in your desired field, especially those already working at Arriva. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by researching Arriva's values and recent news. Show us that you're not just another candidate but someone who genuinely cares about our mission and culture.
✨Tip Number 3
Practice common interview questions, especially around data protection and HR processes. We want to see how well you can articulate your experience and knowledge in these areas.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us that you’re really interested in joining our team.
We think you need these skills to ace People Administrator (12 Month FTC)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with sensitive data and HR processes. We want to see how your skills align with the role of People Administrator, so don’t hold back on showcasing your relevant experience!
Show Off Your Attention to Detail:As a People Administrator, attention to detail is key! When you’re filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Be Clear and Concise:When writing your cover letter, get straight to the point. We love a good story, but keep it relevant to the job! Highlight your experience with DSARs and GDPR compliance in a straightforward manner to grab our attention.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Arriva
✨Know Your DSARs
Make sure you understand what Data Subject Access Requests (DSARs) are and how they work. Familiarise yourself with GDPR principles and be ready to discuss your experience handling sensitive data. This will show that you're not just a good fit for the role, but that you also take data protection seriously.
✨Master Microsoft Purview
If you have experience with Microsoft Purview or similar systems, be prepared to talk about it! Highlight any specific tasks you've completed using these tools, especially in relation to eDiscovery and content search. If you haven't used it before, do some quick research to understand its functionalities.
✨Show Off Your Organisation Skills
As a People Administrator, organisation is key. Be ready to share examples of how you've managed administrative processes or casework under tight deadlines. Discuss any systems or methods you use to stay organised, as this will demonstrate your ability to handle the demands of the role.
✨Communicate Effectively
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. Think of examples where you've successfully resolved employee queries or collaborated with teams, as this will showcase your interpersonal skills and customer-focused approach.
