Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the business development team with administration and customer service tasks.
- Company: Join a dynamic company focused on growth and innovation.
- Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
- Other info: Opportunity to assist at events and develop professional skills.
- Why this job: Be part of a team that drives business success and enhances customer experiences.
- Qualifications: Administration experience and proficiency in Microsoft Office required.
The predicted salary is between 25000 - 30000 £ per year.
The purpose of this role is to provide administration support to the business development leadership team.
- Business Development Managers
- Head of Business Development
- Commercial Team
- Customer Service team
- Marketing team
- Area teams
Main external contacts:
- Current and New Accounts (Businesses we onboard via our Business Development Managers)
- Customers who have secured tickets through our B2B offering
- Fulfilment Partners e.g. ticketing, direct debit providers
Main responsibilities:
- Processing all B2B client orders, including ordering from suppliers.
- Invoicing/crediting.
- Updating B2B Dashboard to support with B2B team’s targets.
- Processing customer sign ups, account amendments, cancellations and ticket fulfilment.
- General administration of the direct debit scheme.
- Managing shared inboxes, answering general queries for direct debit customers.
- Using software to load mobile tickets to the Arriva app.
- Using software to load smart cards.
- Management of bulk student bus pass orders, including reporting, recording data and processing cancelled passes.
- Keeping customers files up to date.
- Assistance at events that may be out of the normal office hours if required.
This role requires:
- Administration experience.
- Proficient in using Microsoft Office – Word, Excel, Outlook, Teams.
- Professional communication skills – written/telephone.
- Working to tight deadlines in a fast-paced environment.
- Ability to manage own workload.
- Prioritising tasks.
- Team working.
- Confidentiality with an understanding of GDPR.
Business Development Administrator in Derby employer: Arriva
Contact Detail:
Arriva Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Administrator in Derby
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Business Development Administrator in Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Development Administrator role. Highlight your administration experience and any relevant skills, especially in Microsoft Office. We want to see how you can support our business development team!
Showcase Your Communication Skills: Since this role involves a lot of communication, both written and verbal, make sure to demonstrate your professional communication skills in your application. Use clear and concise language to show us you can handle queries effectively.
Highlight Your Organisation Skills: This position requires managing multiple tasks and tight deadlines. In your application, give examples of how you've successfully prioritised tasks in a fast-paced environment. We love to see how you keep things organised!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly. Don’t miss out on the opportunity to join our awesome team!
How to prepare for a job interview at Arriva
✨Know Your Admin Stuff
Make sure you brush up on your administration skills, especially with Microsoft Office. Be ready to discuss how you've used Word, Excel, and Outlook in previous roles. Maybe even prepare a few examples of how you’ve managed tight deadlines or prioritised tasks effectively.
✨Understand the B2B Landscape
Familiarise yourself with the B2B processes mentioned in the job description. Knowing how to process client orders, handle invoicing, and manage customer sign-ups will show that you're serious about the role. It might be helpful to have a few questions prepared about their current systems or challenges they face.
✨Communication is Key
Since this role involves liaising with various teams and external contacts, practice your professional communication skills. Think about how you would handle queries from customers or team members. You could even role-play some scenarios with a friend to get comfortable with your responses.
✨Show Your Team Spirit
This position requires teamwork, so be ready to share examples of how you've collaborated with others in the past. Highlight any experiences where you’ve assisted colleagues or contributed to team goals. This will demonstrate that you’re not just a lone wolf but someone who thrives in a team environment.