At a Glance
- Tasks: Deliver engaging safety-critical training and assess competence across our national depot network.
- Company: Join Arriva TrainCare, a leader in rail maintenance and servicing.
- Benefits: Enjoy 26 days annual leave, pension scheme, and healthcare cover.
- Other info: Dynamic role with opportunities for professional growth and mentoring.
- Why this job: Make a real impact on the safety and performance of the UK rail network.
- Qualifications: 3-5 years rail industry experience and relevant teaching/training qualifications required.
The predicted salary is between 35000 - 45000 £ per year.
Operational Trainer / Assessor
Crewe (with national travel to depot locations)
Full-time, 37.5 hours per week (flexibility required)
Permanent
About Us
At Arriva TrainCare, we provide high-quality overhaul, maintenance and servicing of passenger rolling stock, locomotives, freight wagons and track plant. Operating across six strategic locations—Crewe, Bristol, Eastleigh, Cambridge, Tyne Yard and Scarborough—we play a vital role in keeping the UK rail network moving safely and efficiently.
As part of Arriva, you’ll join a professional team driven by our core behaviours:
- We care passionately
- We do the right thing
- We make the difference
About the Role
We’re looking for an experienced Operational Trainer / Assessor to deliver and assess safety-critical training across our national depot network. You’ll be instrumental in building operational capability—designing engaging training programmes, assessing competence, and ensuring our people meet the highest standards of safety, compliance and performance. This is a hands-on, high-impact role where you’ll collaborate closely with operational teams while acting as a subject matter expert and role model.
Key Responsibilities
- Training Delivery & Development
- Deliver safety-critical and technical training, including:
- Track Safety
- Driving and shunting
- Technical and equipment training
- Design and develop engaging learning materials and programmes
- Adapt training to meet operational and contract-specific requirements
- Take ownership of the quality and consistency of assigned training courses
- Assessment & Competency
- Plan and conduct workplace-based assessments for vocational qualifications.
- Provide clear, timely and evidence-based feedback to learners and managers.
- Support individuals who are “not yet competent” with structured development plans.
- Maintain accurate records in line with company, customer and regulatory requirements.
- Support the management of competency frameworks and matrices.
- Planning & Stakeholder Engagement
- Plan and coordinate training delivery, including logistics, resources and scheduling
- Work closely with stakeholders to ensure effective outcomes
- Support mobilisation activities through delivery of training packages
- Continuous Improvement & Leadership
- Monitor and improve training effectiveness
- Mentor and support other trainers and assessors
- Maintain your own professional and technical competence
- Champion a strong safety culture at all times
About You
Essential Experience & Knowledge
- 3–5+ years’ experience within the rail industry
- Strong understanding of train depot operations and rolling stock
- Experience delivering training and carrying out workplace assessments
- Confident, engaging facilitator able to work with diverse groups
- Strong communication, organisation and reporting skills
Qualifications
- Level 3 Engineering qualification (C&G / BTEC or equivalent)
- Assessor qualification (e.g. TAQA, A1, CAVA)
- Teaching/Training qualification (e.g. PTLLS, CTLLS, PGCE, CertEd)
- Full UK driving licence
Desirable:
- Internal Quality Assurance (IQA) qualification
- Mentoring/coaching qualification
What We Offer
- 26 days annual leave (inclusive of UK bank holidays)
- Pension scheme
- Life assurance and healthcare cover
- Arriva UK Trains Travel Pass
- Cycle to Work scheme
- Arriva Village retailer discount scheme
Safety & Compliance
This is a safety-critical role, requiring:
- Compliance with safety standards and procedures
- Personal Track Safety (PTS)
- Participation in random drug and alcohol testing
Why Join Arriva TrainCare?
This is a fantastic opportunity to shape the skills, safety and performance of our workforce—playing a direct role in keeping the UK’s rail services running safely and efficiently.
Trainer / Assessor in Crewe employer: Arriva
At Arriva TrainCare, we pride ourselves on being an excellent employer, offering a supportive work culture that values safety, compliance, and continuous improvement. Our employees benefit from comprehensive training programmes, generous annual leave, and a range of health and wellness initiatives, all while working in a dynamic environment that encourages professional growth and collaboration across our national depot network. Join us in making a meaningful impact on the UK rail industry as you develop your skills and contribute to our mission of keeping the rail network moving safely and efficiently.
StudySmarter Expert Advice🤫
We think this is how you could land Trainer / Assessor in Crewe
✨Tip Number 1
Network like a pro! Reach out to your connections in the rail industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching Arriva TrainCare and their training programmes. Show us you’re passionate about safety and compliance, and be ready to discuss how your experience aligns with our core behaviours.
✨Tip Number 3
Don’t just wait for job openings—create your own opportunities! Consider reaching out directly to hiring managers or trainers at Arriva TrainCare to express your interest and share your qualifications.
✨Tip Number 4
Apply through our website for the best chance of landing that role. Tailor your application to highlight your experience in delivering safety-critical training and your understanding of train depot operations. We want to see what makes you stand out!
We think you need these skills to ace Trainer / Assessor in Crewe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Trainer / Assessor role. Highlight your experience in the rail industry and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about training and how you can contribute to our team. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Training Experience:Be specific about your training delivery and assessment experience. Mention any successful programmes you've designed or delivered. We love seeing examples of how you've made a difference in previous roles!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Arriva
✨Know Your Stuff
Make sure you brush up on your knowledge of train depot operations and rolling stock. Familiarise yourself with safety-critical training topics like Track Safety and Driving. Being able to discuss these areas confidently will show that you're the right fit for the role.
✨Showcase Your Training Skills
Prepare to demonstrate your training delivery style. Think about how you can engage diverse groups and adapt your training methods to meet specific needs. Maybe even bring along a sample training material you've developed to showcase your creativity and effectiveness.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-life training situations. Prepare examples where you've successfully supported individuals who were 'not yet competent' and how you created structured development plans to help them succeed.
✨Engage with Stakeholders
Since this role involves planning and coordinating training delivery, be prepared to discuss how you would work with various stakeholders. Share your experiences in collaborating with teams to ensure effective outcomes and how you’ve managed logistics and resources in past roles.
