At a Glance
- Tasks: Drive buses and connect with the community while providing excellent customer service.
- Company: Join Arriva, a company that values community and customer connections.
- Benefits: Enjoy free bus travel, discounts, career progression, and a supportive work environment.
- Other info: Flexible shifts, overtime opportunities, and a diverse, inclusive workplace.
- Why this job: Be the highlight of someone's day while building relationships in your community.
- Qualifications: Must have a PCV licence and excellent customer service skills.
The predicted salary is between 29120 - 33280 £ per year.
Welcome to Arriva! Come and work at our Heckmondwike depot where you will be the heart of the community! Whether it is getting commuters to work, helping customers with popping to the shops or getting children to school. We are proud of our customer service and how we support our community, you will be connecting our customers to what matters to them, get to know familiar faces, build relationships and even be the highlight of someone’s day.
Pay Rate: £14.00 - £16.00 per hour
- £14.00 per hour for the first 6 months of probation (Must have 1 year of PCV experience in the last 5 years)
- £16.00 after passing your probation (Must have 1 year PCV experience to move to a higher rate)
- Pay rates reviewed via frequent pay negotiations.
Hours of work and role:
- 5 out of 7 rotating shift pattern up to 6-8 weeks in advance so you can plan around shifts.
- Mornings starting from 04:00, Afternoons start from 12:00 and Evenings from 18:00 on a rotational basis.
- Minimum of 36 working hours per week
- Overtime available.
Requirements:
- PCV Licence (If you do not have this, please apply to our trainee bus driver role on Indeed.)
- You will need to be over 18 with at least 6 months driving experience.
- No more than 6 points on your licence.
- Excellent customer service skills.
- You will be required to do a drug and alcohol test when you come for a driving assessment. (If you are on any ongoing medication this is fine if we have your doctor’s approval that you are fit to drive our lovely buses)
- Will be required to work weekends depending on your rota; however, you will know in advance which ones you will be working.
Benefits:
- Fantastic career progression opportunities
- Access to the 'Arriva Village', where you can take advantage of store discounts and offers.
- Free bus travel for you and your family (within the same household) if you do not need to use it then you can nominate someone else.
- Group outings and get togethers with other staff that you can join to meet new people.
- Arriva Workplace Pension.
- Enhanced rates.
- Long service awards.
- Access to the mydrive app and road safety scheme where you can get rewarded a £50 voucher monthly for being the top Arriva driver.
This is an excellent time to start your career with us! With in-service pay increases, and not to mention our brilliant Arriva training school; we can offer on-going development, career progression and guidance support throughout your journey with us.
At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
Bus Driver - Heckmondwike employer: Arriva
At Arriva, we pride ourselves on being an integral part of the Heckmondwike community, offering our bus drivers not just a job, but a fulfilling career where they can make a real difference in people's lives. With competitive pay rates, fantastic career progression opportunities, and a supportive work culture that values diversity and inclusion, our employees enjoy benefits like free bus travel for their families, access to exclusive discounts, and regular social events. Join us to connect with your community while enjoying ongoing development and a rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Bus Driver - Heckmondwike
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arriva and its values. This will help you connect with the team and show that you're genuinely interested in being part of the community.
✨Tip Number 2
Practice your customer service skills! As a bus driver, you'll be the face of Arriva for many passengers. Think about how you can make their day better and be ready to share examples of how you've done this in the past.
✨Tip Number 3
Be prepared for the driving assessment! Make sure your driving skills are sharp and that you’re familiar with the routes. Arriva wants to see that you can handle the bus safely and confidently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us at Arriva.
We think you need these skills to ace Bus Driver - Heckmondwike
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, let your enthusiasm for customer service shine through! We want to see how you connect with people and make their day better, so share any relevant experiences that highlight your skills.
Tailor Your Application:Make sure to customise your application to fit the role of a Bus Driver at Arriva. Mention your PCV experience and how it relates to the job. We love seeing candidates who take the time to align their skills with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Highlight your driving experience and customer service skills without going off on tangents.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role and our fantastic benefits right there.
How to prepare for a job interview at Arriva
✨Know Your Route
Before the interview, familiarise yourself with Arriva's services and routes in Heckmondwike. This shows your genuine interest in the role and helps you answer questions about customer service scenarios effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you built relationships with customers and made their day better, as this is crucial for a bus driver at Arriva.
✨Be Ready for Practical Assessments
Since you'll need to pass a driving assessment, practice your driving skills beforehand. Make sure you're comfortable with the vehicle type and can demonstrate safe driving practices during the interview.
✨Ask About Career Progression
Express your interest in career development opportunities within Arriva. Asking about training and progression shows that you're committed to growing with the company and are serious about your future there.
